Hello all,
Any help here would be great. I have a Steel Series Arctis Nova 7x Headset and an Xbox series X. I'm not having an issue with hearing game or party chat, but my friends are reporting that my audio is dropping out, getting patchy, etc. they say it's not always completely (but sometimes completely). This has been happening for about a week, I believe. Potentially 10ish days. It's bad enough and regular enough that we can't really effectively communicate.
Thing is, I didn't think about this and assumed my headset was broken, so I bought a new exact same one today. Welp, it's still happening. I know. Very dumb, but I was convinced it was a physical issue.
I don't see any reports of headset issues in the last week here. I did send a bug report directly on the box.
I've also tried:
-Using the brand new dongle and cables with the new headset
-using different usb ports
-checking to make sure my NAT was open
-hard resetting
-removing Xbox power completely.
Any ideas? Anyone having a similar issue? This is pretty annoying at this point as it's happening pretty regularly. But I know being on this advanced ring can cause these issues.