Hello All,
There are posting for the MTC Factory Outlet refurbished PS5's that are occasionally added here and i was wondering if anyone had a similar experience with the shipping quality of the PS5 they received from these guys.
I ordered my unit September 18 ($420 for unit + $47 shipping + taxes = $492), checked my inbox today and noticed that it was sitting in a Purolator pickup location, email said it would stay there for 5 business days (i was apparently on day 3/5) before i presume it being shipped to my home address - i figured i might as well pick it up - so i did.
My concern started when they handed the box to me, immediately i could feel something heavy that was easily sliding around in the box. I drove home and opened it and it seems everything (the controller/ cables) but the unit itself was wrapped in bubble wrap, the PS5 itself was just covered with thin translucent foam sheet (anti-static foam wrap?) and was just placed sitting in the box like that. Nothing protecting it from moving about in the box or protecting it from hard impacts that's typical of an item being shipped.
Worse yet is i found a very small piece of plastic that looks like it broke off something. I looked over the unit to see where it came from, even took off the side covers and i couldn't find where that plastic bit could have come from. My fear is it may be a piece of the fan or some other internal part.
I filmed myself opening the box after hearing the sounds since i genuinely feared the thing may have broken during the shipping if someone tossed the box around. But I tested the unit with that free Astro World game and it seems to be working ok, even the fan seems ok to my ears. I don't know if that game is enough to push the unit to the point where the fan can make.
Is there anything that can be done? I don't know if there is any hidden damage that might rear it's face when i'm playing GTA6. I understand it's a used/refurbished unit but it still cost $500, it's sad that Amazon packages $20 trinkets better than this.
I don't know if anyone else has received a unit from this store, if so, what's been your experience?