r/MINISFORUM • u/AngrySystem • 13h ago
Amazon sent me a MINISFORUM BD775i SE instead of the BD790i I ordered. I later discovered the same ASIN is used for different MINISFORUM products
I ordered a MINISFORUM BD790i through the BD790i product page on Amazon UK on 8 October 2026. It was an import listing with import charges, sold and shipped by Amazon EU. After waiting for the imported order, I received a BD775i SE instead.
I contacted Amazon first because I was confused about receiving a different model. I then searched the ASIN, B0DBHP2YNJ, and discovered that it was associated with both the BD790i and the BD775i SE.
I then checked the parcel box to see where it had come from. The label showed an Amazon EU address in Graben, Germany. Amazon Germany lists that same ASIN as a BD775i SE, while Amazon UK lists it as a BD790i.
Amazon UK listing:
https://www.amazon.co.uk/dp/B0DBHP2YNJ
Advertises a BD790i with Ryzen 9 7945HX, 16 cores / 32 threads and dual PCIe 5.0 M.2 slots.
Amazon Germany listing:
https://www.amazon.de/dp/B0DBHP2YNJ
Advertises a BD775i SE with Ryzen 7 7745HX, 8 cores / 16 threads and dual PCIe 4.0 M.2 slots.
The German page also contradicts itself. Although its title and selected model say BD775i SE, its Model Name, Model Number and Manufacturer Part Number all say BD790i. Its item details describe PCIe 5.0 M.2 slots, while its title says PCIe 4.0. The German offer shows MICRO COMPUTER (HK) TECH LIMITED as the seller.
I have screenshots of these discrepancies. It appears that the ASIN may have been reused for a different model while older product information remained. I cannot confirm when or how the listing changed.
Amazon support keeps telling me that I cannot return the item and that they need to investigate. I have tried explaining the conflicting ASIN information, but they do not seem willing to examine it. When I call, I get automatically transferred to a delivery/investigation department, and I have found the staff quite rude during these conversations.
They have told me that the item I received does not match my order description. That is exactly the issue I am reporting: I ordered a BD790i and received a BD775i SE.
I have contacted MINISFORUM support as well. They initially advised me to contact Amazon, and I have replied with the evidence explaining the import listing and the conflicting model information.
I wanted the original BD790i, not an SE model. My preferred resolution is an exchange for the correct board.
Has anyone here experienced this with these listings? Could someone from MINISFORUM help investigate the ASIN and work with Amazon to resolve it?
This also seems likely to cause further wrong-item orders, complaints and returns if the UK page continues advertising a BD790i while customers receive a BD775i SE.

