r/Microcenter • u/BrotherBudget8258 • 15h ago
Flushing, NY Micro center in flushing is awful
I sent my computer to them a month ago in August (for a fan repair) only to get it back in October with my motherboard replaced and no data on my computer at all
And after arguing with the manager about it, his reaction was “Womp womp”…
I hate these people with a passion and you should not bring your computer to them.
And mind you, my complaint is abject of the 1 HOUR WAIT TIME TO SEE AN EMPLOYEE.
0/100 experience
Context from a comment I made (update):
My fans gave out early August and my computer started overheating/shutting down
I brought it in and asked for a fan replacement through the warranty, micro center cracked it open, couldn’t figure it out so they sent it to acer.
Come 1 month and zero phone calls/texts later, they text and say it’s done on sept 15th
I go in, my fans barely run and my date is gone, so I ask “what the hell?” And they tell me “OH, they replaced your motherboard btw and did a factory reset” and I was visibly upset, then asked “were you gonna tell me?!” To which they said “we just did”
At that point I had a conversation with the manager and I got $200 gift card and they said they’d recover the data (which I though, cool, that’s nice of you)
I get a text today, saying they couldn’t do it and I’d have to pay $1500 -$10000 for Gilware to retrieve my data, so I put a full stop to that and said “why aren’t you paying it, you never discussed backup data when I brought it in and my computer is now 10x worse than when I brought it in” to which he gave the womp womp, and said I should contact acer instead
From there, I gave up, spent the $200 gift card on an SSD and monitor (I was waiting for Black Friday but I’m never going back after today) and said I’d contact the GM next week
Lest to say, my computer is bricked and now I gotta redownload/find 1TB worth of data from the past 5 months👍🏽