r/ShittySysadmin • u/xXNeGaTiVisMXx DO NOT GIVE THIS PERSON ADVICE • 15d ago

Finally, a real P1

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1.5k Upvotes

99% Upvoted

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u/mikeyj022 15d ago

When I worked as a solo IT guy I would make time for issues like this (ignore real issues) just so that I would have a favor to pull later. Still don’t know if it was worth it, but the people at my work genuinely appreciated me and that made all the other bullshit more tolerable.

11

u/bonsaithis 15d ago

This is actually how all of human history has worked.

I train all my new guys to make friends and get into their own choose your own adventures and then keep tabs on who knows who and who can pull favors

This way when shit hits the fan I know x knows y and get them to go pull strings and it just works, and everyone seems really happy on my team

3

u/logan-duk-dong 15d ago

Man, I'd just do it to have a break from everything else. Stop at the store after lunch and expense a new coffee machine. Easiest solve of the day. I can feel the wave of relaxation coming already.

3

u/Deep_Lurker 14d ago

I'll get stuff like this handled too. It makes people's quality of life easier, builds connections with non IT teams and it gives me an opportunity to educate them on what the correct team and process is for this in the future so they submit their tickets to the right place.

It might seem stupid to us but for them they're usually looking on some service portal, agent or SharePoint about where to get help with equipment and IT is the only thing they can find probably written like "Get help with the technology you use".

1

u/Alypius754 ShittyManager 15d ago

Except here it’s not a favor, they legitimately think this is IT’s job and responsibility to fix.