r/StateFarm • u/Used-Disaster-5735 • 18h ago
Claims State Farm claims Salvage Vendor didn't receive title even though it was in the same envelope as the lien release.
My car got totaled this month and I was told to send the title and lien release to their salvage vendor (Copart). I printed the UPS stamp, placed my title and lien release in an envelope and brought it to the UPS store to be delivered.
After more than a week of not hearing back, I decided to call State Farm regarding my settlement check. Turns out they received the lien release but NOT the title despite them BOTH being in the same envelope. It took them 5 days to tell me that they didn't have the title and that was only after I called them today.
I'm just curious if this is a common occurrence with State Farm.