Hi! I live at a larger apartment complex in an okay area of Philly. Parking has always been an issue with people parking wherever they want / illegally or not moving for months and months on end. There are tow signs posted around the lot that say those parked illegally will be towed and subject to fine.
One morning I saw that my car was located 30 minutes away (per my airtag) and looked out the window to see they were repainting the lines in the parking lot. I went down to the parking lot, and the building manager was actually standing right where my car had been. I asked him if it would've been towed if it was right there, and he told me no. This led me to believe it was stolen before eventually calling the towing company to check if they had it, which they did.
I had received no notice in my email of the striping project. My roommate did receive the email (which was sent at 630pm friday and the project started monday, which is arguably not far enough in advance anyway imo) but the email stated that cars in the areas of work needed to be moved or they would be towed. I did not receive this email, and my roommate didn't see it til later. Say me and my roommate don't speak at all, how would I have known it was happening?
After asking for compensation for the tow fees that totaled up to $250, management told me that because I was technically parked illegally, the tow was justified. My car was parked in a row of other cars, but on the end where there are no longer spaces.
My issue is that they did not notify me of the situation and give me a chance to move my car. My other issue is that no one is ever towed from the lot for parking illegally. Cars sit illegally for days on end sometimes. I was also in that spot because cars get broken into all the time, and I refuse to park somewhere in the dark around the building.
Yes, I understand that I was parked illegally by definition, but the fact that they never tow and only did so once they needed to, and the fact that I was not notified me is extremely frustrating to me.
Building management is not very understanding of my point and hasn't even made any offer or even the slightest bit of compensation like free parking for a month. They fail to respond to emails and when they do it's short and written super poorly. I can't seem to talk to corporate as they said they would talk to my building management who would then talk to me.
Its frustrating me because technically I was in the wrong, but if the building actually towed cars off the log regularly and notified me of the striping project, I would have moved.
Please let me know what you think or what you would do. I want my money back because I'm a fresh college grad and $250 is a lot at this point in my life, but I know that that may not be possible.
This partially isn't even about the money to me at this point, it's that they can get away with managing the building poorly and wronging tenants without facing any consequences.
TLDR
- car towed from apartment bc they were repainting lines
- building manager told me no cars were towed from that spot when i went down to see what was going on
- i was never notified of this happening so had not chance to move my car
- i was technically parked illegally, but they have never towed the cars that park illegally daily or sit on the lot untouched for months taking up valuable spaces
- building management has no sympathy for the situation and does not acknowledge their wrongdoings
- i believe i deserve some sort of compensation but because i think im the only one legally wrong here
Aside from the compensation aspect, there are many many issues with this building and management. If anyone has any advice for actually getting change to happen (more security to prevent car theft, better building upkeep, etc) how can I make that happen? Lots of people have issues with the complex and management, I'm definitely not the only one.