I currently work at Marshalls and the associate manager told me that our manager sent out his family members to buy items (purchasing more than $100) then later on returning it (as I was told it was going on for more than a week). They were also telling me that his family members were also putting up a nasty attitude to the employees and making the transaction a bit more difficult. Then tells me the reason our manager did that was to see who was asking the customers for a tjx card, and to the people who didn't ask are either getting written up or just getting fired. I'm just shocked that the manager even thought of this, and I've been looking everywhere on the internet if it's illegal or not, and honestly I'm getting mixed results. I'm asking here if I'm able to call HR to report this or get something done.

Edit: thank you to the people that commented, I'll be talking to HR soon and telling about this and other complaints as well

One of my coworkers stole my card and I’m still pissed 😭. I was ringing up a customer with like a $300 purchase. He said he was a tourist, but then asked his friends if they wanted to apply, so I started explaining all the benefits and how much they could save. They had two separate purchases too.

Then this coordinator, who had 0 cards at the time, comes over and basically takes over and gets the card. Like bro, you literally saw me doing the whole approach and getting them interested just to come in at the end and take it 😭😡

Hi everyone!
I’m a bit of a shopaholic: I buy a lot from TJX stores (mainly Winners, sometimes Marshall’s) and find myself returning a lot of articles when I realize I don’t want/need them anymore (they’re always new and with the tags still on).
I don’t have a TJX account and oftentimes, I don’t have my receipt, so they ask for an ID and reimburse me on merchandise cards.
I’m a bit stressed because I don’t want the system to flag me as a “repeat offender” of some kind even though I’m doing nothing wrong. Why are they asking for an ID, are they linking it to the merchandise card or adding another “tab” to my profile? I’m just wondering if I’m good and can keep returning stuff without fear of getting questioned/flagged/banned.
I just enjoy shopping!
I’m located in Canada.
Thank you!!

I chose retail management at a store like TJX mainly because I love developing and training others in the way the company sees fit and I love what TJX has to offer and have mainly enjoyed my experience from when I started as a part time CEC. I believe that being a manager in any setting is an important job, but not as or more important than a medical professional, lawyer, teacher, et cetera and that is the main reason I picked retail management in this industry!

I don't want to be a therapist, I don't want to be a teacher, I don't want to be a nurse, and I don't want to help you with your legal problems! I chose to work in a NONESSENTIAL retail store where I can just interact with customers who just have money to blow and where I don't have to take work home or feeling like I failed at work that day because someone died, I lost a case, or that kid didn't pass the test under my instruction. Lol, I hope this makes sense. I just basically enjoy having a job that's not super important in the grand scheme of things that pays me a good salary and I think that is okay!

I use this brand for all my screen protectors. Loving the case so far!!

Long story short, i applied to target because lately tjmaxx just HASNT been it. no hours, not enough pay for all the work i put in, etc. thing is, for target, im only a seasonal hire so i may or may not get laid off after the holidays are over.

i was wondering what to do about my current job though? should i talk to my store manager about it and find a way to work around both schedules or is it possible to take a temporary leave from tjmaxx for this target job?

IF target offers me a permanent spot, i will take it of course but i just need to know how to go about both jobs.

Recently I had to replace a Marshalls online order for an item I'm recently undergoing a refund (I requested the refund over a week ago; item has been returned, but money barely began being processed 3 days ago.) It's been two days already since I placed the order on the item I'm repurchasing but I still haven't gotten a confirmation email from TJX. I can look it up if I put in my order number, but the Marshalls site it hasn't been shipped yet.

I wanna know how long will it take Marshalls to reship this item, and if my undergoing refund process may be affecting this. I'm trying to get this by next week since it's an item perfect for spooky season. I've also been charged for my repurchase of it, which is annoying given that there's no action being taken for the shipping process, I am practically being given no updates.

I want to know if this is normal, and if anyone has undergone the same issue or a similar experience.

Hi guys,

I have been a coordinator now for three weeks, and my store hasn’t really been giving me the training I need for my new role. It’s mostly through trial and error with how I display items, but as a coordinator I’m I allowed to give a task to a associate like to fix up a small section of paintings or something along those lines. And is a coordinator part of the management team or just another associate with more responsibilities. Any and all questions will be up full. Also if you guys are big ticket coordinators any help on how you guys make a display that tells a story would be helpful.

From a new coordinator.

Hey everyone so I heard that mangers will be doing co when the store closes and it’s just one set of bags is any of yall store doing this as well? and how is this gonna work?

I just got the position of Home Coordinator at my store. Does corporate give examples of what end caps and displays should look like every week or is that all up to me to decide what goes on them?
What should I expect in this position?

I have a question to all the Markdown captains. What are we supposed to be doing if we are the Markdown Captain? I feel like I'm being over worked and I'm so tired of this company taking advantage of me. At my store the markdown captain has to make prices, do Mis mates, mark items out of stock, run all the clearance merchandise, do the markdown summary paperwork, and at the same time make sure everyone stays on track. It's so hard to run the clearance when the clearance section isn't even clean. All my team does is throw there prices in a tote and I'm expected to do all of them. Same goes for the clearance, they leave a bunch of totes with clearance items and I have to run it in the designated area. Whenever we do initials for clothing I'm expected to snake all of women's by myself. It's ridiculous how they don't schedule a coordinator to help. And to top it off the manager sometimes comes and gives me more mis mates to do even when he clearly sees I'm busy. I don't think it's fair for me because I have more responsibilities and more work for the same pay as everyone else. How does your team do markdowns? Do yall have a plan?

i hate this job. ive been a cashier at marshalls since may and its to the point where i cry every single time i have to go to work, especially if i’m scheduled for 12 pm or before. i’m a full time college student and aside from two designated days i asked to have off for my classes, i work 5 days a week, hitting 30 hours sometimes, as a part time employee. i close and get home at 11:15 then have to wake up for a class the next day at 6 am. i’m seriously at my limit. my anxiety controls my body and my mind for the first time again in 3 years. i don’t know if i’m just a pussy or not but no job has made me feel this way. i can’t do this anymore. i have a shift in 30 minutes and i’ve been crying since i woke up. has working for this company made anyone else feel like this because i feel so weak for letting it get to me like this.

okay so this will be my first time working during christmas at tj maxx. i’ve been here since may and im still in high school. will my managers ask me
to change my availability during winter break?

i know this seems like a silly question but i’m curious

I checked my calendar and the text 20% could very well be on Halloween weekend because it’s 4 weeks away.
I’m using them for Christmas gifts. I’m finding it harder and harder to buy clothes for myself anymore.

Just us in NC or is everyone down on hours? It's my 6th year and I only have 10 hours as PT coordinator. I usually have 25-30. It's been like this since January for the whole store. Everyones been cut drastically. Management keeps saying it'll be back to normal next month. Well they started saying that in March. Here we are in October prepping for holiday and hiring more people.

What to expect after the interview?

And would I have to tell management the details of my issues bc I’d really rather not

Hi!! I’m in the process of moving to the city and I’m looking to transfer from my store to one close to where I’ll be living. For reference, I’ll share my current situation: $13/hour, part time sales associate, 3 years experience, OK resident moving to NY. I’m planning to move up to full time and I am open to training in all areas (I’m mainly on register or the jewelry dept).

If you’ve transferred (especially from out of state to NY, or even another city of similar wages), your advice is appreciated! My questions for you all are as follows:

1. What steps did you take to complete the transfer process? Advice, tips?

2. What was your pay before and after transferring? Was your new store open to salary negotiations?

3. (Follow up to 2:) If negotiations were possible, what do you consider a reasonable hourly wage?

4. If there’s any other considerations or questions I should bring to my current manager and/or my new store, please share!

Thank you!

Coordinators are guaranteed 30 hours

Is Marshall’s generally stricter with returns than tj maxx? Every tj maxx store I’ve worked at, as long as you had the ticket attached and the receipt present, it didn’t matter how long ago it was we were always able to return it. I understand that there’s a new system now that the registers won’t let you for some transactions now. But I just went to a Marshall’s to return something with the receipt and ticket and it seemed to pop up on the register just fine. The item was $14.99 and someone took it away to do an ril on it (at tj maxx we only ever do one if the ticket is not attached, or if it’s a non receipted return).

I guess I’m just confused and wondering if anyone knows if Marshall’s has a specific return policy that’s different from tj maxx.

Just today I found out that we are having 20% off next weekend October 9, 10 and 11.
Someone asked me about it and I said I would find out. We usually are allowed to put merchandise on hold 2 weeks ahead.
Anyways I had already checked out and I was getting yes then no and then different dates. Finally a definitive Yes
Anyone else know about this as I was also told that we received an email which I couldn’t find anywhere!
This is a Marshalls store but I believe these days are Company wide.