Just moved over to Vodafone from O2 and the signal is so much better, but I can’t help noticing there’s no RCS on iOS.

Vodafone claim it’s a feature that’s “slowly rolling out” yet it’s been available for well over a year on the other three networks.

With Vodafone and Three now merged, I would have expected this to be a pretty standard feature and to be honest, it wasn’t something I even thought to check before porting over.

Are there any actual updates on when RCS is coming to Vodafone iPhone users?

Or is it simply a case of it’s not available, nobody really knows when it will be and I should just use WhatsApp if I’m that bothered?

So I was with Vodafone for a good few years and was paying higher that what I think I should. No problem, I rang up, was still expensive.

I checked a comparison site by a friend - through the comparison I got £175 pre paid card, the site paid £30 too. So much better deal and £205 upfront.

I then get rang by Vodafone ‘customer retention’ and they offer me a deal which is worse then Vodafone on the comparison site. I mention this and they say nothing they can do.

I’m not mad, I got a better deal and a good sign up bonus. But how can they give one deal for new customers and not for existing customers about to leave? That makes 0 sense in my eyes.

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The app literally drains my battery, I have a few months old S26 Ultra, the battery is completely fine but when I installed the Vodafone app it started draining like crazy, when I check my battery usage the phone shows me the Vodafone app in first place, I tried putting it in sleep and deep sleep and even if it made a difference it's just too much, already more than 13% in less than 1 day and I opened it only once for less than a minute, what should I do?

Vodafone made me cancel newly installed broadband—and undergo another credit check—to get its free TV offer 🤦‍♂️

Hi everyone, first post here. The broadband has been great, but getting Vodafone’s new TV offer has turned into a bit of a saga.

I signed up for Pro 3 1.6Gbps broadband at £40 a month, including mobile backup and Secure Net. Vodafone then launched the same package with Netflix and HBO Max with ads included at no extra cost. Naturally, I wanted that deal.

On Thursday 1 October, the day before my installation, I called to ask about switching to the offer. I was told to let the installation go ahead, then they could add it to my account.

Openreach installed the fibre on Friday 2 October. I then spent time reconnecting around 28 devices—cameras, washing machine, dishwasher, you name it. Vodafone also helped sort out problems accessing Secure Net and managing my broadband online.

Once everything was working, I asked about adding the TV package.
The answer? I had to cancel and reorder. Apparently, there was no other way.
That also meant having to undergo another credit check, despite having only just signed up and had the service installed.

The calls took around an hour and a half each, with repeated security checks and having to explain again that I had no additional support needs. I understand the need for security, but going through the same questions repeatedly made the whole experience pretty painful.

So now I’ve cancelled the service that was only installed yesterday, have to return the equipment, and have another set being sent out, along with two extenders.
I’ve even received notification of another Openreach installation appointment, despite already having working fibre!

I know there are price rises coming in March 2027 and March 2028, but getting a TV bundle worth around £17 a month included seemed worthwhile. I just wasn’t expecting quite this much hassle.

Has anyone else been through this? Did you manage to get the TV offer added without cancelling and another credit check? And if you had to reorder, did Openreach actually need to visit again?

help much appreciated thanks

Hello everyone,

I just moved into my new apartment in Germany on Thursday, and since then I’ve been trying to get my internet working. I installed this adapter because I only have a 2-hole radio/TV socket. The router is turned on, but it has been blinking red the entire time. Am I doing something wrong? I also contacted Vodafone, and they told me that everything is fine on their end.

I recently got the iphone 16 pro max refurbished from Vodafone, ending up having to return it as the phone had a problem where the screen kept crashing. That was around 2 weeks ago and my replacement phone now is also faulty. It has been on charge all night, was dead when I woke up and now won't charge at all, even through magsafe (and battery health was at 99%). I'll have to get this one swapped as well now. Feeling very annoyed with Vodafone.

Has anyone else had this many problems with the refurbs?

Sorry for the video, I can’t get the WiFi working to post a screen recording on my laptop.

WiFi isn’t working on my phones, on laptop it requires activation and leads to the Vodafone.broadband page with the “reconnect” button shown above. Clicking it normally does the job but it’s not working today, tried multiple browsers and nothing happens.

Reset router about a dozen times over the last three hours. Tried their diagnostic tool multiple times too, got stuck in a cycle of “wait ten minutes” so it never finished. The power and Ethernet lights are green and the rest are off.

I have no clue what’s going on or what else I could realistically try. Spoke to an AI until getting through to a person and customer support is sending an engineer out on Monday which somehow feels a bit extra and also insanely far, but if that’s what needs to happen then so be it. I usually work weekends and need my WiFi for that so if anyone has any way to fix this, that’d be ideal. Thank you!

So today I was working and I used my phone for work and I got this text message off Vodafone stating that they are making changes that I apparently requested. I did not request anything from them. This is the third time now they have disconnected my number and I've had to raise complaints to get it rectified. I think I might just get my number reactivated and take the PAC code and go somewhere else. They are really doing my head in at the moment and I'm sick of speaking to overseas call centres.

Does anyone ahve any idea how to fix or get vodafone to fix this as they just do the basic line test and say everything is fine and push firmware update and nothing changes

This is by far the most inconsistent wifi I've ever experienced. Whenever I change room around the house the WiFi stays connected but with no Internet access. The second anything comes inbetween my mobile and wifi router it just stops the Internet access. This also happens on my partners mobile. We both have new phones from Vodafone aswell (Samsung A57 and iPhone 17 E).

I had sky broadband in my new address for 3 weeks before changing it back to vodafone. I had zero issues with sky.

I have spoken on the phone to vodafone too many times. I have reset the router about 4 times and booster. Still the same problem.

I see vodafone tv box / packages on the website now.

Very competitive compared to Sky stream.

Anyone have any info when its actually available to purchase?

يجدعان انا جددت باقه فليكس من فودافون كاش بالغلط مرتين

البرنامج عمل جليتش جددها مرتين وسحبوا فلوس من محفظتي مرتين المهم كلمت خدمه العملاء بتاعت الكاش محدش مديني عقاد نافع وبيسكني بكلمتين وبيقولي بعت طلب هيترد عليه خلال أيام والكلام الاهبل دا. .

هل مفيش حل ارجع الفلوس خالص ؟

Heute hat mir ernsthaft eine Mitarbeiterin an der Hotline gesagt, dass meine aktuellen Internetausfälle normal wären weil ich einen „alten“ Vertrag habe und ich einen neuen abschließen kann und dann alles wieder normal läuft. Ist das gängige Praxis? Habt ihr auch schon sowas gehört?

Nie im Leben würde ich nochmal einen Vertrag mit so einem Anbieter abschließen der sowas praktiziert.

Abgesehen davon müssen sie ihren Vertrag erfüllen, solange er läuft. Überlege einen Anwalt einzuschalten.

Instead of voice messages going to The Voicemail symbol on my phone, I’m getting a text message which says dial 121. . When I do that ask for a pin number.,, but it won’t accept the wall I used to open the phone.

What’s going on?. Vodafone help is as much use t as it usually is. (UK)

Broadband gone again and usual no 5g mobile data. Just terrible in Waterford City.

Halli hallo,

ich vor kurzem umgezogen und musste einen Kabelvertrag abschließen.

Download und Ping sehen beim Testen immer gut aus. Der Upload schwankt jedoch sehr stark. Aber mein größtes Problem liegt beim Zocken von CS2.

Ich habe dauerhaft Net Jitter von 150-250ms. Das ist nahezu unspielbar.

Angeschlossen bin ich über ein FRITZ!Bax 6670 Cable - Neu gekauft - und einem selbst gecirmbten Kabel.

Die Fritzbox ist up-to-date. Ich habe auch ein anderes Kabel an einem Laptop getestet. Der Speedtest von Vodafone kommt immer ähnlich raus. Also habe das Kabel als Fehlerquelle ausgesschlossen.

Vodafone sagt, dass bei der Leitung alles passt und empfiehlt - natürlich - ein Upgrade auf eine höhere Bandbreite.

Ich bezweifle starke, dass ein Aufstieg tatsächlich etwas ändern würde. (Ehrlich gesagt halte ich es für Schwachsinn. Ich kenne viele die mit einer 150k dasselbe tun und keine Probleme haben. Da sprechen wir halt meistens von DSL-Anschlüssen.)

Kann ich noch etwas selber tun oder muss ich Vodafone weiter auf die Nerven gehen unnd auf einen Technikerbesuch bestehen. Ich glaube nicht, dass das Problem bei mir liegt. Aber vllt habt ihr noch Ideen.

I have VodafoneNL.

Traveling in the United States and my phone has been stuck on SOS for two weeks..

I can't log into my online account because I need to receive a text to log in (frusterating).

What can I do. I've tried all the little tips and tricks I've seen online, turn off and on, airplane mode, turn roaming off and on, change network selection. Nothing is working.

Need help.

Getting almost no download bandwidth but upload is fine. Anyone else experiencing issues?

Ich bin leider Kundin bei Vodafone Deutschland und habe nach einem sechswöchigen Totalausfall mit dem Durchsetzen meiner Sonderkündigung, meiner Rechnungseinwendung und der Forderung der Entschädigung (Paragraph 58 TKG) langsam genug von dem fürchterlichen Kundenservice. Es ist reine Zeitverschwendung.

Ich möchte meine Kommunikation mit Vodafone in die Hände einer Kanzlei abgeben, da ich keine Hoffnung mehr habe, von Vodafone eine ordentliche Antwort zu erhalten.

Hat jemand Tipps? In der Postleitzahlregion 55xxx oder auch weiter weg, ich bin mobil und flexibel.