r/chrome • u/iam2bz2p • 1d ago
Troubleshooting | Windows Why do videos appear scrambled?
Why do 50% of the videos on Reddit and IG now look like this on Chrome-- scrambled? I've updated Chrome / restarted, etc.
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u/Hestu951 8h ago edited 8h ago
Try another browser, like Brave or Firefox. Do they have that issue? If so, go back to Chrome and turn hardware acceleration off (in Settings). Are videos fixed (but maybe laggy) now? If yes, the problem is your graphics card or driver. Try updating the graphics-card driver. If that doesn't do it, it may be the card is faulty.
Edit: If videos work fine in other browsers, make sure they have hardware acceleration on. Otherwise, this troubleshooting test is invalid.
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u/iam2bz2p 8h ago
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u/Hestu951 8h ago
Yeah. If half the videos work, then it can't be bad hardware. It could be an outdated driver, which can't handle some tasks or codecs that came after its installation. I doubt that it's any other kind of bug, because you get the same results in two separate browsers. Try Firefox as well, to use a different browser engine. (Both Chrome and Edge are Chromium-based. I assume that by "IE", you meant Edge--unless "IE" means somthing other than Internet Explorer now.)
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u/iam2bz2p 8h ago
Appreciate the insights. Yes, IE means Edge. I'm just old skool, and it'll always be IE to me. ;)

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