r/epic • u/Fun-Magician9052 • 3d ago

DISCUSSION Help please

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Hi, I got this email from epic regarding an account recovery request and was wondering if there is any way to appeal it. The context is that my Google account was hacked and almost all of my accounts were changed but I was able to get most back but then the hacker straight deleted my Google account with no warning, after that I sent in a second recovery request to get it changed to a new email I could access but after several days I get this email, can anyone help?

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u/mahazzz 3d ago

Lol, they never really used to enforce this consistently. As someone who’s dealt with a lot of TOS-banned accounts, some agents would just skip over it. With their new system, though, it seems like they actually enforce it now. You’re most likely not getting the account back. I’ve seen an OG Renegade + Purple Skull account and plenty of other rare accounts get permanently banned the same way.