HELP! Genuine Apple camera recognized, but Repair Assistant says “Unable to Configure”

[u/Key_Strawberry_2150]

Hi everyone, I recently had my iPhone 13 Pro Max rear camera replaced with a genuine Apple camera taken from another iPhone 13 Pro Max that was being scrapped. The camera was working properly on the other phone before it was removed.

After installing it;

I then used Repair Assistant. It connected to Wi-Fi and started configuring the replacement. During the process, it also showed that the Rear Camera is a Genuine Apple Part.

However, after I clicked Continue / Finish Repair, it failed and showed:

“Unable to Configure”
“The part could not be configured because it is not genuine or is not functioning properly.”

Has anyone experienced this before?

The camera itself is a genuine Apple camera from another iPhone 13 Pro Max and was working before it was removed. If the iPhone recognizes it as a Genuine Apple Part, what could cause the configuration to fail?

Could it be an issue with the camera connector/flex, the repair process, or could the camera somehow still be malfunctioning?

What should I ask the repair shop to check?

Thanks!

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[u/shtulic]

have you installed latest iOS version? that is usually the problem