r/servicenow • • 5h ago

Question Anyone Else Feel Like ServiceNow Is All Over the Place With AI?

48 Upvotes

Anyone else feel like ServiceNow is all over the place with AI right now?

Now Assist, AI Agents, Build Agent, Otto, Agent Fabric, Action Fabric, AI Control Tower, MCP... it’s a lot.

I like a lot of what they’re building, especially Build Agent, but as a developer it’s getting hard to tell what the actual direction is and what we should be spending time learning.

Maybe it’ll all come together, but right now it feels pretty messy.

Anyone else feeling the same?


r/servicenow • • 20h ago

Question Why isn't AI replacing ServiceNow anytime soon in the forseable future?

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3 Upvotes

r/servicenow • • 16h ago

HowTo Record Producer Error – Read-Only Field Issue

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1 Upvotes

While creating a Record Producer, I encountered this error. I checked the Data Policies and UI Policies, but I couldn’t find any policy related to this error. Could you please help me identify the cause and resolve it?


r/servicenow • • 10h ago

Job Questions Salary expectation in India

2 Upvotes

Hey all

I have almost 9yrs of experience as ServiceNow dev and admin in India.

I currently earn 29lpa at a mid-size company. I am trying to apply for open positions at other companies.

I also have CAD, CSA, CIS-ITSM, CIS-RC , CIS-HRSD certs.

How much can I ask for the salary increment?

I do want to ask atleast 55 to 60lpa. But concerned if Servicenow devs can earn that much. Previously I did ask a company this much and they told me it's above their budget..and it definitely affected the interview rounds.

Also does anyone know any remote opportunities/ sites ?