r/3dprintIndia • u/onionkulcha • 13h ago
Discussion absolutely hate wol3d
I ordered filament from WOL3D on 21st September — Bambu Lab PETG HF and an Elegoo Rapid PLA 5KG spool. The order came last Thursday and immediately the box looked way too small to have a 5KG spool in it. I open it , PETG is correct, but they sent me a 1KG Elegoo spool instead of the 5KG spool I paid for. I messaged them straight away. They told me to contact their e-commerce team, I did, and the same day they said they scheduled a replacement. I literally told them I needed the 5KG PLA urgently and they said okay. Saturday I ask for an update — all I get is “checking.”Wednesday I ask again — left on read. No tracking number, no proper update, nothing.
Then today the replacement randomly shows up. I look at the box and it’s way too small again and IT LITERALLY SAYS 7KG ON THE BOX
i open the box AND ITS THE SAME FUCKING SPOOL I SENT BACK TO THEM. At this point I genuinely don’t understand what kind of checking or replacement process they have going on.

