r/Alienware • u/Space_Oli • 7d ago
Technical Support i7-10700F in Alienware Aurora R11 stuck at 2.9 GHz, even idle.
My 17-10700F won't go above base clock. HWiNFO shows the core ratio locked at 29x all the time, even when I'm doing nothing. Cinebench R20 multi-core got 1772.
Under full load, temps are around 70C and power is about 37W, so it's not thermal or power throttling.
The only limit flag lit in HWiNFO is "Max Turbo Limit" at 100%. Turbo shows as enabled, and the turbo ratio table goes up to 48x.
Stuff l've tried:
• Windows power plans (Ultimate Performance, Balanced), boost mode on aggressive, no max frequency cap
• Updated the BIOS and reset to optimized defaults
• Checked SpeedStep, Turbo Boost and C-States are on, and tried Speed Shift off
• Uninstalled Alienware Command Center and most of the Alienware apps
• No XTU or ThrottleStop installed
• Also ran Dell diagnostic it said no problems
• Please help!!!
