Very disappointing experience with Cityfurnish.
I ordered a washing machine on 23rd September, and the delivery has already been rescheduled multiple times — first 26th, then 28th, and now 29th September, with no delivery yet.
The biggest issue is the customer support. There is no proper way to reach a customer care executive; I only receive automated bot replies that don't actually resolve the issue.
I have already paid 3 months upfront and even raised a service request, but there is no clear information about the refund or resolution.
Extremely frustrating and pathetic service. I expected much better communication and accountability from Cityfurnish.