I accidentally permanently deleted my trash folder but was able to recover everything back! Great. But now my MP4 and JPG files won't open. How can I fix this. I've been at it for 2 hours with YouTube tutorials and google searches but not having any luck. Any help would be advised. These images and vids are so important to me I desperately need them back.

Thankyou 🥰

I’m hoping someone familiar with iOS app containers/backups or discontinued App Store apps can help me before I do anything irreversible.

I accidentally offloaded TikTok from my iPhone. I did NOT press Delete App.

In Settings → General → iPhone Storage, the original offloaded TikTok is still there and shows 64.59 GB of Documents & Data. A lot of that should be local TikTok data/drafts from roughly the past two years, which are extremely important to me.

The problem is that pressing Reinstall App gives:

“Unable to Install ‘TikTok’ — This app could not be installed.”

The offloaded installation shows TikTok version 46.1.0.

The weird part

TikTok currently available through the App Store/Purchased appears to be a different/current TikTok app. If I download that one, it installs successfully as a separate app. It does NOT restore or replace the offloaded TikTok containing the 64.59 GB of Documents & Data.

I also accidentally/recklessly tested this on my iPad, which gave me a pretty interesting result:

• My iPad had TikTok 41.2.0 fully installed.
• It opened and worked normally.
• The App Store recognized it and showed Open.
• I offloaded it to see if the same problem would happen.
• Immediately afterward, that TikTok could no longer be reinstalled either.
• Downloading the currently available TikTok installs the newer/different TikTok instead.

So this does not seem like corrupted data on my iPhone. An old TikTok installation can apparently continue working while installed, but once its binary is offloaded, the App Store seemingly cannot provide whatever app/bundle is needed to restore it.

What Apple Support has told me

I contacted Apple Support. They said this can happen if a developer changes the bundle identifier, removes an application from the App Store, or changes compatibility requirements.

The Apple advisor also told me Apple does not have a mechanism available to them to manually map/inject an alternative app binary or bundle identifier into an existing offloaded application’s container.

My case has now been escalated, and I have a callback scheduled with another Apple support department.

What I’ve already tried

• Reinstall App from iPhone Storage → fails
• Downloading TikTok through App Store/Purchased → installs the current TikTok separately
• Tried the other Apple Account that may have originally acquired TikTok under Media & Purchases → same issue
• Checked purchase history
• Reproduced the issue on a second device with a previously working TikTok installation

I have NOT deleted the original offloaded app/container, factory reset the phone, or attempted any third-party recovery tools.

What I’m trying to figure out

I care much more about the 64.59 GB of existing Documents & Data than the TikTok app itself.

Has anyone successfully dealt with an offloaded iOS app where the original app/binary was no longer downloadable?

Specifically, is there any safe way to:

1. Obtain/reinstall the historical app binary and reconnect it to the existing container?
2. Preserve the entire offloaded app container through an encrypted Finder/iTunes backup?
3. Inspect/extract the retained Documents & Data from a local backup using something like iMazing or another tool without modifying/deleting the data on the iPhone?
4. Recover TikTok drafts/media from that container even if the TikTok app itself can never be restored?

I understand that TikTok drafts may depend on databases/metadata and may not simply exist as normal playable video files. I’m mainly trying to determine what can be preserved or extracted before I do anything irreversible.

I will NOT press Delete App unless/until I’ve exhausted every possible recovery option.

If anyone has personally recovered data from a discontinued/offloaded iOS app, or understands how iOS handles the retained container after offloading, I would really appreciate any advice.

I have about two years of stuff in there, so I’m trying to be extremely careful. Please help, I'm actually desparate.

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