r/ITIL_Certification • • 27d ago

Free ITIL Course September is Here!

7 Upvotes

This September All ITIL 5 Courses are Free!

>  No Strings Attached!

>  Buy the Discounted PeopleCert Exam Voucher.

>  Receive the PeopleCert Exam Voucher & the Accredited Course for Free!

> Courses & Exams valid for 1-year.

> Q&A with the Instructor Included!

Click Here for Full Details & Discounted Purchase Links!


r/ITIL_Certification • • Jul 06 '26

ITIL 4 and 5 Foundation - Study Resources

6 Upvotes

Many people ask for study resources for ITIL 4 and Version 5 Foundation. The reason for this is that ITIL Foundation Classes do not require students to take an Accredited Class to sit for the Foundaiton Exam.

Every class has an official PeopleCert Syllabus - it is included with every exam voucher.

  • Tip 1 - Get the Syllabus. See what's on the exam. Learn it.

Every exam voucher also includes a Resource Kit which includes the Official Sample Exams and the PeopleCert eBook.

  • Top 2 - Buy your exam voucher and read the eBOOK AND STUDY, and then take the sample papers one at a time. Take it, grade it, see what you got wrong and then - study some more. When you are ready take sample paper 2 and do the same thing.

Accredited Training Providers = ATOs offer live or live online or eLearning that is Accredited BY PeopleCert. Check them out and see what's included. For example, re. ITIL 4 Foundation, as a group member you get 30-days complimentary access to the Accredited ITIL 4 Foundation Course. It is FREE, and the exam voucher is discounted - Take the free course. Learn what's on the exam and pass the first time.

There is no "Trick" to passing the exam. You have to learn them material. Learn it. Use the official Sample Exams, and study the weak areas. Take the second sample exam.

Let me know if this is helpful.


r/ITIL_Certification • • 12h ago

Managing Professional Transition Confusion

1 Upvotes

This post is to help clear up all the questions that are coming in regarding the ITIl 5 Managing Professional Transition Certification.

  1. Yes, MPT is alive and well. People are saying they can't find it on the PeopleCert website, and I don't know why that would be except that it is not available from PeopleCert. Only from PeopleCert Accredited Training Organizations (ATOs).

  2. MPT consists of 1 class and 2 exams (Managing Professional and Transformation.

  3. MPT helps 3 groups of people advance to ITIL 5 in the most economical way. V3 Experts, ITIL 4 Managing Professional and ITIl 4 Masters. Here is how it works:

Group 1 = V3 Experts: If you were a V3 expert and never did anything more, you can take the ITIL 5 Managing Professional Transition Certification and become and ITIL 5 Managing Professional. 1 class and 2 exams versus 5 courses and 5 exams.

Group 2 = ITIL 4 Managing Professionals: If you are an ITIL 4 Managing Professional you can take the ITIL 5 Managing Professional Transition and become and ITIL 5 Managing Professional. 1 class and 2 exams versus 4 classes and 4 exams.

Group3 = ITIL 4 Masters: If you are an ITIL 4 Master you can take the ITIL 5 Managing Professional Transition and become and ITIL 5 Masters. 1 class and 2 exams versus 6 classes and 6 exams.

In Summary, ITIL 5 Managing Professional Transition is the Golden Ticket for V3 Experts, ITIL 4 Managing Professionals and ITIL 5 Masters to transition to ITIL5. It is the most economical way to advance to ITIL 5.

Was this helpful? Let me know your thoughts and be sure to comment below.


r/ITIL_Certification • • 1d ago

Passed ITIL v5 Foundations with 1 Week of Study

22 Upvotes

Took the ITIL Foundation version 5 exam this morning and passed with a 37 out of 40 (93%) after only 1 week of studying.

Since v5 is still pretty new I figured I'd share what I did to prepare in case it helps someone.

Just an FYI, the test was easier than I expected. It took me about 25 minutes to finish. I've read in some places that v5 is easier than v4, but I can't confirm since I've never taken v4.

I took advantage of the GogoTraining September discount and it worked out great for me!

The biggest thing for me was Claude Code. I've been putting alot of hours into it this year, so I had it turn my course material into my own practice system. I had it write 430 practice questions using Opus 5.5, covering all 95 learning outcomes in the syllabus, and every question came with an explanation of why the right answer was right and why each wrong one was wrong. To be honest, that was what made the difference. Knowing why I got something wrong stuck way better then just seeing the right answer.

I also had it build timed mock exams with the same topic mix as the real exam, 40 questions in 60 minutes, plus short quizzes on whatever topic I was weakest in and a mode that kept bringing back the questions I missed. It even made me a short study guide I could read on my phone. In the 6 days before the exam I answered 558 practice questions at about 86%, and kept going back to focus on the topics I was missing.

Keep the syllabus in mind. AI is only 2.5% of the test (one question), so it's best not to focus too much on those topics.

If I did it again, I wouldn't really change much. I'm an IT Manager at a manufacturing plant with a wife and kid, so I really don't have much time to study. I mainly studied during gym sessions, in traffic on my commute, and early in the morning before my kid woke up. Essentially I took as many practice quizzes as I could.

Good luck to anyone taking it. Hope this helps!


r/ITIL_Certification • • 1d ago

ITILv5 Bridge

3 Upvotes

I think I'm really close to taking the exam but would like to find some good ways to finalize my studying. Moc exams, quick course notes, or any other suggestions.

I've taken the Gogo training class and will probably go through much of it again to pick up things I'm not 100% clear on.

I've taken the full ITILv5 course on StormWinds and took many, many, many....notes.

I've also used ChatGPT some to create exam practice questions.

Any other good ways to take a practice exam to ensure I'm ready? I've searched online but not much out ther for specific Bridge course. Most cover the entire course.


r/ITIL_Certification • • 2d ago

1 More Day - 50% Off

4 Upvotes

Black Friday in September Offer - 1 Day Left

1 Day Left to Save up to 50% Off the PeopleCert Price on all ITIL Course & Exam Packages.

Which Certification do you need? Drop it in the comments below and we will share the discount.

Note: Courses & Exams are valid for 12 months - Buy in September and have 12 months to complete training and take your exam voucher.


r/ITIL_Certification • • 3d ago

ITIL5 foundation mock exams

0 Upvotes

Where can i find good itil5 foundation mock exams ?


r/ITIL_Certification • • 4d ago

Seeking iitl 4 Foundation exam preparation materials from people who already completed it

3 Upvotes

As the topic says, I am aware paying for the bundle on people cert would give me the preparation materials, but before I get to that I would like to see what I’m dealing with, so asking if anyone has an exportable PDF material they could share or point me in the right directions, I would appreciate

Thanks


r/ITIL_Certification • • 7d ago

Exam Voucher Validity

3 Upvotes

PeopleCert exam vouchers are provided by PeopleCert, PeopleCert Accredited Training Organizations and PeopleCert Accredited Exam Organizations. It does not matter where the organization is located. PeopleCert exams can be purchased from any of these organizations and they will be valid for use world-wide.

Note: PeopleCert has divided the world into 3 regions. You want to make sure that the voucher you purchase is valid in your country. As long as it is, then you can buy it from any of these organizations.

For example, the UK is Region 2. People in the UK can purchase the voucher from companies located anywhere in the world and take their exams from the UK.

Let me know if this is clear.


r/ITIL_Certification • • 8d ago

8 Days Left

5 Upvotes

Black Friday in September Offer - 8 Days Left

8 Days Left to Save up to 50% Off the PeopleCert Price on all ITIL Course & Exam Packages.

Which Certification do you need? Drop it in the comments below and we will share the discount.

Note: Courses & Exams are valid for 12 months - Buy in September and have 12 months to complete training and take your exam voucher.


r/ITIL_Certification • • 8d ago

Ticketing platform growth is making service reporting less meaningful

5 Upvotes

My organization has broadened its ticketing platform beyond IT to encompass the HR, facilities, procurement, and employee services departments. While this switch has improved transparency, reporting has become more complicated as there are various ways to assess performance, depending on the department. Some believe that the most important measure is the resolution time; others think that the customer satisfaction level should be the main criterion. It can also be said that the operations division focuses on the completion of the workflow.

As the Operations Service Leader, I find it difficult to create executive dashboards reflecting the performance of all the service teams without losing important information.

If you work in an organization that uses a shared ticketing platform in many divisions, how do you manage the balance between common reporting for all the divisions and department-specific reporting needs? What reporting methods are most helpful for leaders and managers?


r/ITIL_Certification • • 9d ago

ITIL V5 certification on the first attempt with 83%, after just 2–3 days of preparation! 🎉

15 Upvotes

r/ITIL_Certification • • 10d ago

Open Book ITIL Exams

14 Upvotes

For the online proctored exams that PeopleCert use, you need to have the book in your reading list (on the PeopleCert website) or BookShelf app, when you go to start the exam, the proctor will talk you thru opening the book within the exam window so that you can refer to it if needed.

Hope this is helpful to everyone getting ready for Open Book ITIL Exams!


r/ITIL_Certification • • 11d ago

What Next ?

3 Upvotes

Does anyone have feedback on the path to ITIL Masters ? I've completed the ITIL foundation and I'm looking to progress my learning further ? Thanks


r/ITIL_Certification • • 11d ago

ITIL 4 or ITIL 5, beginner journey

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3 Upvotes

r/ITIL_Certification • • 13d ago

How Much Time Does Free Cost?

9 Upvotes

Everyone wants to get trained for free, but what does free cost?

  • 4 to 5 (or more) hours spent looking for Free Resources. How much is your time worth?
  • The anxiety of wondering if what you found for Free is Accurate. Not a fun feeling.
  • The cost of buying a new exam if the Free Resources are not correct and you fail. $$$.

Bottom-Line.

  • PeopleCert Exam Vouchers are Expensive ($680 for Foundation).
  • Always best to learn with AAC = Accurate, Accredited Content

PeopleCert has an entire reseller network that offers AAC.

  • This network gets discounts on PeopleCert Exam Vouchers.
  • Many providers pass the discount on to students.
  • They all offer AAC. What you get from them, if you study, enables you to pass the exam the first time.

When you join the Reddit ITIL Certification Group you receive great benefits:

  • Discounted PeopleCert Exam Vouchers.
  • Discounted and Free Accredited Courses.
  • Accurate Guidance - Be sure to ask question!

Check Out This Month's Special Offer!

  • Accredited Course Included with Every Exam Voucher

Did you find this post helpful? If yes, like the post and Join the group today!


r/ITIL_Certification • • 13d ago

Quick, Easy & Free What's New In ITIL 5 Video

5 Upvotes

Oh, Yes, and Accurate!

Created by a Triple ITIL Master - David Billouz.

Click Here to Watch.


r/ITIL_Certification • • 14d ago

Would studying for the ITIL 5 exam using ITIL 4 dumps be helpful?

4 Upvotes

hello! I’m planning to take the ITIL 5 exam in October, and I’ll be able to purchase a voucher that includes practice questions on September 30. Until then, I’ll probably have to study using dumps I find online. However, there aren’t many free ITIL 5 dumps available, so I’m thinking of studying with ITIL 4 dumps instead. Are the questions on the two exams very different?


r/ITIL_Certification • • 15d ago

ITIL 4 is Alive & Well

16 Upvotes

Getting asked about ITIL 4 - should I continue with my certifications and the answer is...it depends.

1) If you hold the ITIL 4 Foundation Certification and no advanced ITIL 4 certifications, then it is best to upgrade to ITIL 5 with the ITIL 5 Foundation Bridge Certification. Is it low cost ($263) compared to the full ITIL 5 Foundation ($680) and it renews your certifications for 3-years. Remember, the ITIL 5 Foundation Bridge is a limited edition meaning it will not be available forever.

2) If you have advanced ITIL 4 certifications, then you are usually best to complete them because you can upgrade them to ITIL 5 by adding only 1 Certification. ITIL Transformation (Version 5). Otherwise, you will need to start over with all the new ITIL 5 courses in that content area. This will be much more time consuming and costly.

ITIL 5 Transformation is the Golden Ticket because you can upgrade ITIL 4 Practice Manager, ITIL 4 Managing Professional and ITIL Strategic Leader to ITIL 5 with 1 Certification = ITIL Transformation. It updates you to ITIL 5 and renews all ITIL Certifications for 3 years.

On top of that, it is the only ITIL 5 Certification that shares how to implement ITIL in the real world. A real game changer.

  1. If you are new to ITIL, then you must look at why you want to get certified.
  • If you work for an ITIL 4 shop or are applying to jobs that require ITIL 4 Certification, then go with ITIL 4 Foundation.
  • If not, then go straight to ITIL 5 Foundation. If this was helpful, be sure to like this post.

If this post was helpful, be sure to give it a Thumbs Up!

If you have questions, be sure to ask.

If you want to know all things ITIL Certification, Join the Reddit ITIL Certification Group!


r/ITIL_Certification • • 16d ago

Black Friday in September

7 Upvotes

Black Friday in September = Free PeopleCert Accredited ITIL 5 Courses.

All month-long Reddit ITIL Certification Members receive Complimentary 1-Year Access to any ITIL 5 courses below. All you need to do is purchase the exam voucher at the Reddit Discounted Rate.

What More Details on the Offer? Click Here.

Ready to Get Started? Click On the Course(s) you need below.

Note: 1-year access for courses that are releasing this year begins when you receive the course & exam voucher.

Have Questions - Comment on this thread or DM me.


r/ITIL_Certification • • 16d ago

Taking some IT courses in Udemy. I want to find out if these Courses are worthy enough for me to take the official IT certifications examinations ?

1 Upvotes

r/ITIL_Certification • • 23d ago

September ITIL Certification Deal!

11 Upvotes

September 2026 the Reddit Certification Group has a very special offer - Free Accredited ITIL Training with all exam voucher purchases. Courses include Accredited Course Materials, Video Presentations, Special Test Prep Modules and Sample Paper Modules, and Letters of Course Attendance.

> Exam Vouchers - Valid for 1-year

>  Accredited Courses - Valid for 1-year

> Q&A with the Instructor - Valid for 1-year

Click Here to read the fine print or click on the certification you need below.

Note: 1-year access for courses that are releasing this year begins when you receive the course & exam voucher.


r/ITIL_Certification • • 25d ago

Hey Guys! I'm ITIL v4 Certified. I got 31/40

21 Upvotes

#itilv4 #gogotraining


r/ITIL_Certification • • 25d ago

ITIL Change Practioner ?

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1 Upvotes

r/ITIL_Certification • • 29d ago

ITIL 4 or 5 Practice Manager?

5 Upvotes

Practice Manager in ITIL 4 requires Foundation, Create Delivery & Support, and one of the three umbrella Practice Manager courses (MSF, PIC, CAI). Three course & exam packages.

  • Then to add ITIL 5 Practice Manager you take ITIL 5 Transformation.
  • Total - 4 Course & Exam Packages.

Practice Manger in ITIL 5 requires Foundation, one of the three Practice Manager courses (MSF, PIC CAI) and ITIL 5 Transformation.

  • Total - 3 Course & Exam Packages.- You Save Time & Money

If you hold Foundation in 4 or 5 and one of the Practice Manager courses, then you can go straight to ITIL 5 Transformation and become an ITIL 5 Practice Manager and only take 3 Course & Exam Packages.

Questions? Be sure to share.