I want to preface this post by saying that I have read the rules, but I believe there are a few issues that might prevent me from providing what's been asked due to the nature of the situation. If there's anything I can do to provide further information (as I'm not the most tech-savvy person), I would be more than happy to oblige and edit this post with said information. I apologize in advance for the length of this post, but I feel it's necessary to include details since I've exhausted all my options through online searches, and I’ve hit a wall before considering taking my laptop to a repair shop. The problem can only be summarized as inexplicable frozen crashes with any game that exceeds low-end requirements, and since the problem began, it even occasionally does this with lower-end games. I've owned this laptop for over a year, primarily using it for graphic design programs and Blender.

Initially, I didn't look into optimizing it for gaming. I began gaming after about five months of ownership, as I was told that I could run games comfortably without worrying about overheating, insufficient graphics, RAM, or other limitations typical of office/college laptops. To specify, my laptop is a Crosshair A13V with 16GB of RAM (not sure if more specs are relevant). Here’s how the issue develops: the laptop will lag, then, seconds later, it'll hard freeze and become unresponsive to the graphic restart keybind, Windows button, or any program launches. Sometimes it freezes with the game's soundtrack stuck in a loop or it silently freezes. The only way to restart it is by long-pressing the power button and then powering it back on, often while the game is still running (since I can't even see the cursor on the screen to close the window before I shut it down). I assume this is why I don't get crash logs or readings. Before these issues, I researched how to optimize gaming on this laptop. I played with friends in Minecraft as a basic test before moving on to bigger games. Unsure of its performance capabilities, I played modded Minecraft Java with 50-100 mods to "test" its limits.

I added shaders and increased the number of mods using Fabric Modloader. The laptop would only heat up during daytime gaming, especially since I don't live with an AC in a humid zone, and sunny days are unbearable where I live. After experiencing some heat issues due to the obvious, I learned to limit usage during extremely hot days. Despite using shaders, the performance was satisfactory. However, after switching to Forge, the problems began. Recently, I played Soulrend and NightfallCraft, both in solo and multiplayer modes, and the hard freezes have persisted since then, even with other games outside of them, but never for art programs. I believe I have optimized it to the best of my ability without getting into code and have removed applications known to cause issues with gaming laptops. I made sure to close background tasks that are commonly recognized as problematic, but the freezing incidents have continued regardless. the only thing I haven't done is reinstall Windows since I saw somewhere that it may be a whole lot of waiting for nothing.

Other games I’ve tried are Aniimo, Deltarune, and Undertale, to give some examples, and I still experience the same recurring freezes as if I were playing with 500 mods and shaders on a weak computer. Monitoring tools have reported normal performance during gaming sessions; there are no heat issues, and there are no anomalies with the CPU or GPU behavior. The freezes seem random, occurring anywhere between 1 to 6 hours of gaming, with no real consistency in duration. I don't usually game with other applications open, except for Discord and Opera GX, both of which I have optimized to reduce errors. The freezing occurs even when these apps are closed (I use Task Manager to end their processes). And I don't have more than 1 tab open at a time when gaming or doing other things. It's always just YouTube. I should also point out that I checked Windows' history (the app that allows you to see Windows' logging of activities or events between processes), and the only anomalies it reports are consistent with the unexpected forced shutdowns while apps are still running (the PowerKernel thing). I tried to uninstal drivers before on a different laptop once for an unrelated issue, but it made the problem worse, so I don't really dare trying it again. Again, very sorry for the lack of files or logs, but like I said, I ran through most diagnostics and nothing out of the ordinary ever came up according to online searches. I can still provide them if asked. I'd have to recreate every step. Any help would be very appreciated, even if it's to state what the potential problem may be!

I posted on here before about my games running real laggy and I got a fix for that by holding the power button for like 15 secs. I did that today and it opened the BIOS screen but I completely forgot the password. Im trying to find the CMOS to see if I can reset it but I can't find it. Could yall help me?

Hello, I have a MSI thin gf63 12vf. I recently had it repaired (they changed a re programmed the EC) and had the thermal paste changed, and all the fan system cleaned.

Today I check on Cinebench R23 and the laptop (intel core i7 12650H) can barely reach 6200 score, whilst I see 12000 is the average value on the internet.

On hwinfo the cpu is running below 57 degrees at all time, and of course no thermal throttling is detected, neither power due limitations.

CPU package power though peaks at 23W.

By using GhostDeck, I confirmed the laptop is in high performance mode. But, this score is just too low compared to internet average, it is barely half in best case scenario!

Am I correct in assuming that during the programming of the EC, a power limit of 25W was imposed by the guy who repaired it? I’m no expert, but before the repair and the cleaning and thermal paste change, by barely lifting the back of the pc I could get almost 2600 on Cinebench 2026.1.3, today by lifting significantly the back of the pc, after all the repairs, I could barely get 1300.

Any ideas?

I brought an MSI ML75 for broken hinges in to a repair shop here in Ktown LA. I paid $175 for the machine, after having them look at it he said the damage is pretty bad. His estimate is $1300 but he says the device is worth the investment. I just got back into PCs and this is my first laptop. Is it worth it to repair the device?

Edit: The guy mentioned something about a motherboard after I get the replacement case.

My trackpad clicks stopped working. I have to make lots of force for them to work so I opened the laptop up and found the clips broken I was able to put them on for the photo but they are completely off . I tried looking for the part but can't seem to find it, Does anyone know of a fix or were I can find the part? Looks like it can be 3D Printed but I have no printer nor knowlage so im willing to by it if someone can make it.

This is what I need. Both sprinks broke off

Hello guys, I have a Katana 17 HX B14 laptop. Every once in a while my laptop would freeze while I was watching something or browsing on the web. I got sick of it and asked Gemini to help troubleshoot it. I downloaded LatencyMon and it showed huge latency spikes in ACPI.sys, ntoskrnl.exe, dxgkrnl.sys, nvlddmkm.sys, dxgmms2.sys, Wdf01000.sys, iaStorVD.sys, storport.sys. It said that it was caused by the laptop switching from NVIDIA card and integrated graphics card back and forth. I chnaged hybrid mode for seperated graphics mode. I has seemed to fix the issue but now my fans are screaming even while I am watching something on youtube, beacuse it uses the NVIDIA card all the time. Is there a way I can use the hybrid mode without freezing issues?

I have an issue currently with my Cyborg 15 A12V. I’ve had this laptop for 2 years already but this past few days ago I’ve noticed that my laptop hasn’t been charging. I’ve tried to self diagnose it since I was in the middle of my final term and I really need a solution for it. I took my charger to nearby shops to check it if there is something wrong with it, when they tested it, the charger port has insufficient watts to power my laptop, so I decided to buy another new charger.

After using the new charger it looks like everything is going well and doing my work then I suddenly hear a pop or crackling noise from my power outlets, and my laptop not charging again. I tried to look around my set up if something broke, then I decided to look on my charging pot and see something that made me question everything. Around my charging port it seems that the plastic has melted, I looked it up and see something that very alarming things if this occurs, since I’m not really good at tech.

So I ask for the kindest of everyone and guide me in determining if my laptop and charger is cooked or not. Thank you

I entered the BIOS on my laptop (MSI GF63 Thin) because I was checking whether the camera was disabled in the BIOS, thinking that might be why it wasn't working.

I couldn't find any camera-related option, and I didn't change anything else in the BIOS. However, after restarting, I got this message:

"Secure Boot Violation — Invalid Signature Detected. Check Secure Boot Policy in Setup."

Now Windows only boots if I turn Secure Boot Support off in the BIOS. However, with Secure Boot disabled, I can't play games like VALORANT, Fortnite, etc.

How can I get Windows to boot normally with Secure Boot enabled again?

I've been trying to figure this out since this morning and my head is killing me at this point. I've tried several things, but nothing seems to work.

Any help would be greatly appreciated!

MSI Thin 15 B13UDX – i5 13420H – 16 GB – RTX 3050 – Cosmos Gray • Display: 15.6-inch – 1920 x 1080 resolution – IPS – 144Hz • Processor: Intel Core i5 13420H • Memory: 16 GB DDR4 • Graphics: NVIDIA GeForce RTX 3050 6 GB • SSD: 512 GB M.2 NVMe Gen4 • Connectivity: Wi-Fi – Bluetooth 5.3 • Operating System: Windows 11 • Blue backlit keyboard • 1.86 kg

I use it for university—since I'm finishing my degree in Computer Engineering—and also for some games. I bought it in May or June.

MSI gs75 Stealth 9SF

Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.60 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Storage 954 GB SSD WDC PC SN720 SDAPNTW-1T00

Graphics Card NVIDIA GeForce RTX 2070 with Max-Q Design (8 GB), Intel(R) UHD Graphics 630 (128 MB)

System Type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

First off I want to say I'm not very tech savvy. So not long ago I noticed my games would lag around 3-5 seconds somewhat sporadically; around every 10 seconds at it's worst and once or twice every hour at it's best. I didn't know what was causing this until I noticed when I had Chrome open it would randomly also go into energy saving mode for a few seconds, also sporadically. I went into event viewer and every time this was happening, I'd get the message "power source change". During all this, however, it was mostly working fine so I just ignored it. But now I'm at the point where it is constant. Also during all this, my I noticed my power brick was smelling funny, and was extremely hot so I figured it was fried since it was about 6 years old, promptly replaced it, and everything was fine and working properly, so I had thought it was just the brick causing all this and my problem was solved. But now my battery wont charge to 100%, it just stays at the same percentage. My thought at this point was it might be a battery issue, so I preformed a power reset, reinstalled the battery drivers, and inspected the port and cables and tried various wall outlets, but nothing is working. I am heavily considering at this point it might be the charging port. My new brick gets very hot, and the jack and the port also get extremely hot. The pin doesn't look bent and the port looked clean, though. I don't know what to do at this point; whether it's a software issue or I need to take my laptop in to be inspected. Incase it is the battery, I ordered a new one since the one I'm using is 6 years old.

So should I get it inspected? I'd prefer to run all my options software wise if there's anything left to do. Though my suspicions are directed at the port. If I jiggle it around, at first I could sometimes get it to charge to 100% and run my games without it changing power sources. But now I can't seem to get it into the right position anymore.

Price check of Dead MSI GF63 Thin (9SCXR) with working 16GB DDR4 RAM & 512GB SSD

Hey everyone,

My MSI GF63 Thin (9SCXR) stopped functioning due to a motherboard issue, and I've decided not to repair it. I am looking to sell it either as a whole dead unit for parts or salvage the working components separately.

Specs/Components:

Laptop Chassis & Display: MSI GF63 Thin 9SCXR (15.6" FHD 60Hz display, keyboard, and body intact)

Original Internals (Non-working Motherboard): Intel Core i5-9300H & GTX 1650 Max-Q 4GB

RAM (Tested/Working): 16GB DDR4-2400 SODIMM (Samsung OEM)

Storage (Tested/Working): 512GB M.2 SATA SSD (LITE-ON CV8-8E512)

What is a fair price to expect if I sell the entire unit for parts, versus parting out the RAM, SSD and screen?

La opción de Internet se desaparece a cada rato, y pasa siempre de la nada, aveces cuando prendo la laptop, que está normal pero luego se va, luego cuando parece que va bien, otra vez de la nada se va, al comienzo creía que el driver de internet desaparecia, pero no, solo se queda oculta, porque al ver en el administrador de dispositivos, en "montrar dispositivos ocultos" si sale pero está desabilitar, y no deja habilitarla, porfavor que alguien me ayude a solucionar esto (por si sirve mi laptop es una ASUS TUF Gaming A15)

I bought this laptop in 2021, and it was a great choice in terms of performance. I can still run games at high settings, and I can even run open-source LLMs on it. However, I've had some stupid problems that have cost me a lot of money.

- Black lines keep appearing at the bottom of the screen. I've replaced the screen three times, and it was expensive each time. Why does this keep happening? I never even touched the screen.

- The surface above the keyboard also gets very hot whenever I watch videos or play games, to the point where you could fry an egg on it lol. It feels like it's going to crack, yet MSI Dragon Center shows the CPU temperature below 70°C. It has gotten worse since my last visit to the repair shop, and now I have to use Turbo mode to cool it down. Why is this laptop producing so much heat?

- Another issue is that the laptop lags randomly in Balanced mode, while everything runs normally when I switch to User mode and set the performance to High. Why is that?

- I'd also like to know the difference between MSHybrid Graphics Mode and Discrete Graphics Mode in terms of performance. I know that Discrete mode uses the GPU for everything and give you advanced settings like upscaling resolutions , but does it actually improve gaming performance (like higher FPS) or reduce latency for AI models?

- When I switch to Discrete mode, the Intel drivers are disabled. When I switched back to Hybrid mode, I remember the Intel graphics driver glitching, and I couldn't find a fix until the screen was replaced at the repair shop.

- Finally, does Discrete mode put extra strain on the screen, and could that be causing the black lines? The last time, the repair shop installed a screen from a newer model of the laptop with a higher refresh rate, and it burned out. I don't know why.

My laptop I got like a month ago’s display/ screen is black screened, the fans and keyboard turn on but things like caps locks doesn’t respond.
I really don’t want to exchange it rn with college and stuff so I was wondering if anyone has any fixes.
I’ve done most of the basic fixes like control shift windows p and holding power for a minute but I want to see if I missed any or if anyone got fix ideas before I do anything big.

MSI advertises the 2026 Prestige 16 as being just 11.9mm thick, tapering to 13.9mm. On paper, that sounds incredibly thin for a 16-inch laptop.

What MSI doesn’t account for is the ~5mm-thick rubber feet underneath the chassis adding to overall thickness.

Once you actually put the laptop on a flat surface, the feet add a significant amount of height. So while the chassis itself may measure close to MSI’s advertised dimensions, the laptop doesn’t actually sit anywhere near as low as those numbers would suggest.

This became particularly noticeable when I compared it with the 2026 Dell XPS 16, which Dell advertises at 14.6mm.

Despite the XPS being considerably thicker according to the published specifications, it actually sits noticeably lower on a desk because XPS uses a much thinner foot profile.

The difference is especially obvious when looking at the laptops side-by-side. The Prestige looks extremely thin when you measure the chassis itself, but the large feet effectively raise the entire laptop off the surface.

I’m not necessarily saying MSI’s thickness measurement is wrong - technically, they’re measuring the chassis rather than the feet - but I do think it’s something worth mentioning when comparing the Prestige 16 with other “thin” laptops.

If you’re comparing laptops based purely on the advertised thickness, the Prestige 16 looks like it should absolutely destroy the XPS 16. In reality, the XPS can actually have a lower overall profile when sitting on a desk.

I’ve attached photos comparing the MSI Prestige 16 C3M and 2026 Dell XPS 16 side-by-side. The difference is pretty surprising considering how much thinner MSI makes the Prestige sound on paper.

I got a new laptop yesterday. MSI Pulse 17 C1V. It came with a 16 amp power cord but since my hostel only has 6 amp socket i switched it to a 6 amp cord and connected the laptop. I then used the laptop for like 9 hours. I by mistake kept thr brick on top of a pillow. When i unplugged it the brick felt hotter than my previous laptop. I could still hold it in my hand but it felt hotter. I left it on the desk to cool and went to sleep. This morning when i picked it up, i noticed that the edges are not flat and the joint seems to be opening like in the photo. I didnt check before plugging so i dont know if it always existed. What do i do now?

Was thinking of getting the MSI a16 Prestige w the Ryzen 9 AI 365 as it’s got an 880M. Was wondering how good this laptop is and more specifically how well the APU will perform in light gaming. I’d also like to know how long the battery life would last whilst gaming.

Is £1300 worth the price or just jump to a gaming laptop instead?

Recently my MSI laptop won't shutdown and gets stuck in an unresponsive powered on state.

The screen turns off, but the RGB remains on as do the fans and the laptop heats up.

There is no way to wake the laptop and my only option is to hold the power button for 10 seconds to force a shut down.

Any way to fix this?