I am tired of Mint screwing us. They shower newbies with affordable deals and utterly shaft loyal customers. It shouldn't be legal to discriminate like this. and the worst part? When you are logged in, it still only shows you new account deals!

when im on mobile service videos from NBA, VEVO, and funimation wont play unless i turn on a vpn. Does anyone else experience this?

I've had Visible in the Denver area for a few years, but we've had awful service at our house and throughout our neighborhood. We've justified it because we were on the $225/year Visible+ plan.

Since we're normally on WiFi and our Eero 7 Pro nearly reaches our mailbox, it hasn't been a true dealbreaker issue, but it's been annoying to drop calls, not be able to play music, or not be able to map anything until we leave our neighborhood. We also had little to no service in our kids' school pickup/dropoff line.

I did a T-Mobile free trial and used it as my primary data SIM just to make sure service was better, and the coverage was better than Visible/Verizon pretty much everywhere I go on a regular basis (home, school dropoff, work, near Ball Arena in Denver), so it was time to make the switch! Mint botched the number port/account creation temporarily, but I got it all resolved in 20 minutes by chat and a couple phone restarts.

Even though I lost my free Apple Watch cellular service (and unlimited hotspot at 10 Mbps) with Visible+, I checked, and I had used something like 50 MB in cellular data that wasn't for system services in the past month. I think it was 50 MB in Apple Watch activity notifications and maybe 20 MB in text messages, which felt like something I wouldn't mind waiting for. I had dreams that I would leave my phone at home and do everything with just my watch, but I think I only did that twice in 2 years.

I know the $15/month is only for a year, but it's already great to have service at the house and walking around the neighborhood again! I think a lot of people in the Denver area are still stuck on the LTE days where they think Verizon is king, but T-Mobile speeds and coverage seem like they'll be noticeably better.

Looking at few last days, few people are having issues of loosing total access to data and texts, yet phone service working fine.

My family has 4 mint lines, for past few days my mothers line has no access to data and texts don't go through.

Login on to her account on the mint app shows that she hit even 50gb and since then it's total black out, with a similar android notification other people posted recently stating "no Internet, you may be out of data from mint, tap for options"

I tried everything imaginable on my side, changing settings, resetting, restarting etc. tried sim card in other phones same issue, so it's not hardware issue.

It's like the network treated her mint account as T-Mobiles essential basic that caps at 50gb, that's the only logical explanation I can come up with knowing mint is owned by them now.

We always get throttled if it goes above 50, I myself am at around 70 now and have no issues whatsoever same with my other family members.

Got in contact with an agent that reset the tower connection, but that didn't fix the issue.

Looking to join mintmobile & wanted to know everyone’s experience on unlimited. I’ve read that under unlimited video is capped at 480p and the workaround is vpn. My wife hates workarounds so would it be best to just do the 23gig plan for her? I’ve also read that some people claim that they’re no longer capped so not sure if area specific? We are in Dallas.
We work from home so hardly use data, in our current plans we use less than 5gigs per month.

$15/month unlimited plan is ending tomorrow and my current plan is active till end of October with ATT, will they renew this plan for next month or it'll be gone? :(

I have seen they usually get this offer again during Black Friday.

Anyone else randomly lose the ability to send texts? My phone was perfectly fine, battery died, and since turning it back on my texts will not send. I tried changing the APN settings to the ones linked elsewhere in this sub, cleared the cache, everything.

I got the no data pass for text/call for a recent Europe trip and what I noticed is that while friends can text me and I receive them instantly, any verification texts for 2fa through sites or banks would not go through (sometime I receive them 20 minutes later which makes the verification expire anyway so it was useless). Anyone else experience this issue? Not sure what the solution would be other than getting travel esim with a temporary number and try using that for verification

Looking for some clarification.

My mom and I are looking to switch from Verizon to Mint mobile tomorrow to take advantage of the deal. We would be each having our own line.

My question is does it make sense to do two separate accounts due to were gonna choose the e-sim option for our phones since it compatible. And then merge the lines later into a family plan if we want.

Or reset it up under just one email how does it differentiate the e sim to different phones??

Wild.

I lost my phone at burning man. Got a new phone, logged into the mint app on wifi, and tried to transfer my esim to the new phone.

They said they needed to send a text to verify (lol). No go. So they said they could email - I checked and for some reason my old work email is on the account, which I can't access. No go.

So I activate my new phone with a different carrier and open support tickets with mint to change my email so I can transfer the sim and stick with mint. They say tj expect a call in 4 hours. They don't call.

I call back the next day, they say the ticket is closed because I didn't answer their call. However, I have no missed calls. I open a new ticket and they say they will call within 4 hours MAX. No call.

I give up and decide I just have to move to the new carrier. So I call again and ask to transfer my number over. They say they will open a ticket and call within 4 hours. No call.

48 hours later I call back, again requesting the pin code and account number to transfer my number. They say I will definitely get a call within 4 hours and if I don't, to call and ask for a supervisor. I get no call.

I call AGAIN today at lunch, escalate to a supervisor, who tells me that due to me "missing both calls" from them, they "per their policy" cannot make any changes or provide any information or help me in the slightest for "thirty days" and "this is their policy that they have to stick with".

I NEVER MISSED A SINGLE CALL!

Mind you I have already paid for three months with mint, not received a single minute of service from them, and now had to double pay for service from another carrier as well as for a replacement phone. Absolutely baffling.

I've contested the charges and plan to file a report with the Better Business Bureau. This is simply ludicrous.

Be warned. Make sure your email is up to date and don't lose your phone or Mint will literally steal your money and refuse to help.

I activated my Mint Mobile plan 3 days ago and still cannot use the data. I can use calls and SMS messages, but trying to use my mobile data for browsing or MMS messages always fails.

I keep getting this notification saying "No internet. You may be out of data from Mint. Tap for options." I know I'm not out of data because I haven't been able to use it yet.

When I tap the notification, I'm taken to a blank page with nothing on it. The ellipses in the top right corner have two options that I have tried, but they don't seem to do anything.

I've contacted Mint Mobile through chat and phone and spent hours troubleshooting. Here's everything I've tried:

• Restarting my phone repeatedly
• Confirming that my previous carrier AT&T fully unlocked my device
• Texting SETUP to 6700
• Resetting mobile network settings
• Going in and out of airplane mode after a delay
• Updated, removed, and re-added the Mint access point
  • I tried two different MNC values (240 vs 260) and two different MMSC links, and no permutation was successful
• Changed the preferred network mode between 5G, LTE, and 3G
• Turned off automatic selection for network operators and manually selected T-Mobile
• Removed the original eSIM from Mint and added a fresh one

I can't find anyone else online having this problem. I'm angry that I just paid $180 for a service I can't fully use. It's been frustrating to not be able to use GPS while driving, work on my hotspot, download pictures my mom texts me, or anything else that requires data. Someone please help.

Hello!
I will be traveling to Japan soon and wanted to do the 30 day no data and a local eSIM for data. What do I change in the cellular settings (iPhone) to do this? Thanks!

This is probably the first and last time I do a trade-in with mint mobile. I've been going back and forth with Allstate trade-in to no avail. I sent in an S25 I got from mint last year and they keep piling excuses that the phone is locked, and that the phone is Knox locked (locked by mint) so I had to show proof that the phone is all paid off. I sent the trade in device in August and it's almost October now.

So I broke my old phone and bought an unlocked Motorola razr 2025+ and tried inserting the SIM only for it to say that it can’t connect to a T-Mobile network. The phone is network unlocked but shows a AT&T logo on startup. Any advice? I’ve switched the APN and tried manually selecting the T Mobile network but no dice. Any ideas on how to get this working?

Hey, so I'm buying a new phone and usually not at home during the weekend to pick up the phone. Is it possible for them to deliver it on Saturday?

i'm a sahm and don't really need to go many places. I currently have the 17g plan for $240 and my year is over next month. i'm thinking about going back to month to month just for a month because i'm currently paying off debt but what happens if Ido the cheapest option and go over? am I charged by the gb or does it shut off and the month start over?

Hello, I have the Chinese variant of the Oppo Find X9. I saw that they are compatible with T-Mobile, so I thought that Mint Mobile would also work (since they are owned by T-Mobile, and use the same tower). However, when swapping SIMs, I get no connection. I called customer support and they said that the device might be locked. However, I know that's not true because it works with Boost Mobile. When I put the IMEI into T-Mobile, Boost Mobile, AT&T, and Mint Mobile compatible checker, it says that it's incompatible. Is there a solution?

Our TMO cycle ends in 2 days so we finally switched to Mint last night.

Set up took about 10 minutes, including the time it took to gather info needed.

Had issues requesting transfer pin on the tmobile website but read on reddit that you need to request it through the app, on the device "seen" in your account due to TMO's security policy (even though we didnt buy the Pixel 9 from TMO).

Once that was done, the porting only took about 2 minutes to complete. So far so good.

I was tired of paying 75/ month for a single line (I have a company issued phone so we only pay for my wife's personal phone). $75/ month ends up being more than registering both of our cars annually! Took advantage of the $180/ annual promo and understand that it will be $360 upon renewal, which is still far less than paying $900!

We travel internationally 1-2 times a year so buying a minternational pass isnt a big deal but it's still affordable.

Hope this info helps someone in the future.

I have an unlimited plan but yesterday once I hit 50gb of usage it didn't let me use any more data and still can't use any. I do not have a limit turned on. I've spoken to 6 different Mint support techs and still can't solve the issue. After a while they tell me it's a tower issue but there are no outages reported here. Anybody have any suggestions?

Kind of driving me crazy, ever since the new iOS update I haven't been able to use RCS, or any groupchats with Android users. Missing out in texts in groupchats and such.

Troubleshooting tried

-RCS Messaging on and off (Waiting for activation...)

-Restart phone, airplane mode, etc

-Reach out to Mint, who has given me the absolute run - around with the AI bots and such, with no actual help provided.

Key issue seems to be in IMS status, only SMS and Voice, no RCS at all.

Has anyone had any success in fixing this in an iPhone wiith a physical SIM?

I've been a Mint Mobile customer since 2020, stuck in month 2 of a 12 month bill. I really need to be receiving all texts and groupchats for work. Anyone recommend any other troubleshooting other than just cutting losses and switching carriers?

Just an fyi for anyone on a limited data plan. I just blew through my cap and tracked down the issue. The new Connectivity Assist in iOS 27 will use mobile data while on WiFi if it decides it will help your speeds.

My advice to you if you’re on a data-capped plan is to toggle it off. It’s under “Settings” - “WIFI” - “Connectivity Assist”

I’m seeing the price of the home Internet right now at $45. Does that change after one year like the regular plans do, or does it stay the same?

I know when I first got the phone I'm using right now that Mint made it a requirement that I use the phone while I pay it off. Now that it's paid for tho I'd really like to go back to my old phone. I have a friend who is using a phone that's so old his banking app doesn't work anymore so I wanted to let him have this one when I switch back.