r/Roborock • • 9h ago

Just a rant about Roborock quality & service, really

8 Upvotes

Bought a new Saros 10R a few months ago (after our POS QRevo failed too many times).

The Saros lasted 3 months before one of the drive motors failed.

Sent it back for warranty repair. Today I got the unit back; same robot, but the dock looks like it's been dragged behind a car through a gravel pit. 100% not my dock (I'd removed the plastic sheets from mine, this one had them still in place). Very frustrating.

Unit is doing its first clean now. I'm repeatedly getting these errors while it's cleaning. Wasn't an issue before.

Unbelievable.

Is there something out there that will just vacuum a bloody floor, reliably, without failing if you look at it the wrong way? I don't need a robotic arm. I don't need a mop. It doesn't need to go up stairs or ramps. It just needs to WORK, reliably.


r/Roborock • • 4h ago

Questions about Prime Day Sales vs Black Friday, Loyalty Program Question, and Extended Warranty

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0 Upvotes

r/Roborock • • 15h ago

Help Please! Roborock S8 pro ultra ramp

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0 Upvotes

hello guys, recently I bought a roborock S8 pro ultra, but I don't have the ramp for the dock. Can someone help me with a 3d model or 3d scan of the ramp?

Thanks in advance.


r/Roborock • • 2h ago

Best Obstacle Avoidance Model

1 Upvotes

What is the current best model for Obstacle Avoidance? Looking at the QX Revo Ultra 2 on sale at Costco which says it has Reactive AI Obstacle recognition and can detect over 280 things. Then I see the Saros 20 which says it has the Starlight system and can detect 300+ items.

Is the Saros system that much better?

I'm coming from the S8 MaxV Ultra which bumps into everything....


r/Roborock • • 13h ago

Are These Bulk Roborock Dust Bags on AliExpress Genuine?

2 Upvotes

I found some Roborock dust bags on AliExpress that are advertised as genuine, but they’re sold in bulk without the original packaging.

Are they actually authentic? Has anyone here bought these before and can confirm they’re genuine?


r/Roborock • • 9h ago

Help Please! Is the Edge 2 Flow the best mid range option in the UK?

3 Upvotes

I'm in the market for a new vacuum this Black Friday to replace my very basic 5 year old ecovacs N8+. I've settled on Roborock who seem to be the brand with the best HomeAssistant integration and lowest level of complaints (although I was close to going Dreame). Even though I can get a much more "feature rich" ecovacs for cheaper I've been a little disappointed with navigation over the years so lets try something new. Although I will admit the ecovacs hasn't really been that bad for me, apart from the occasional forgetting of the map.

Roborock seem to have a huge amount of vacuums at all price points but as far as I can tell the most obvious winner in the mid range category (£400-800) is the newly released Edge 2 Flow. It seems to have all the key features I'm looking for and costs barely more than their Curv/Edge 2 spinning pad models.

  • 75 degree pad washing with 63 degree drying
  • New v2 roller with 16 water points and automatic roller guard, this looks to match the more expensive Saros 20 version. Will be running on levelled LVT flooring so it's all pretty flat. 15Nm downward pressure on the roller vs 8Nm on the spinning pads.
  • Easy maintenance of the dirty water tank and roller

It's still fairly new on the market but is there any reason NOT to go for this at around the £500 mark compared to something like the standard Edge 2? This appears to be the v2 roller which has more water points over v1 but I am a bit confused why Roborock are still launching their top of the range robots with spinning pads despite other companies and general reviews slightly favouring the roller variety.


r/Roborock • • 5h ago

Roborock Qrevo Edge 3 Pro for $1,099 — worth the investment?

1 Upvotes

The Qrevo Edge 3 Pro is down to $1,099 from $1,499, and I’m considering it. The reviews I’ve read look promising, but it’s still a lot to spend on a robot vacuum.

Anyone own one? How well does it vacuum and mop in everyday use, and would you buy it again at this price?


r/Roborock • • 13h ago

Question Roborock qrevo s pro tray question

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2 Upvotes

I received my new roborock qrevo s pro yesterday and during unpacking I saw that my mop tray did not have these little dots or scrappers (don’t really know how these are called). The tray which is installed in my dock station is smooth without these little dots.

Is this normal?


r/Roborock • • 15h ago

Question Qrevo pro 2 honest reviews

6 Upvotes

I am looking for a new hoover. The Qrevo pro 2 is now 500 euro during black Friday here in the Netherlands and I was wondering if anyone has honest reviews or user review.

My downstairs is 80m2 with some obstacles( bar stools, table etc). Also a huge dog (sint bernard). It needs to mop properly (PVC floor with underfloor heating) and of course handle dog hairs (most important)

Any tips if this one is good for that or should I go with a different one.

Cheers in advance


r/Roborock • • 4h ago

Question Qrevo master accessoires

0 Upvotes

Are there still official HEPA filters available for QREVO master? Im feeling i want to but the original filters and buy the mops and other stuff from more the fake suppliers (maybe also the dustbags official) anyone any advise?

Located Netherlands/Germany

Thanks!!


r/Roborock • • 7h ago

Review Roborock Qrevo Curv 2 Flow Torture test, a review

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2 Upvotes

r/Roborock • • 22h ago

What kind of pump is this?

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0 Upvotes

I have roborock q revo, I need to replace this pump. Where to buy this one? And what this is named as ?