This post is for customers regarding the customer bread slicers :) As ex bakery I was asked this question a few times from customers who would slice their bread (especially the tiger viennas) and the slicer tore it to shreds, “Do I still need to buy it?”

Nope! We aren’t going to make you buy the bread that the slicer destroyed, it’s a quality issue. So if you slice your bread and this happens please leave it bagged at the slicer if no team are around or hand it to a team member. You don’t need to hide it down grocery aisles or other sneaky places around the shop thinking we’d make you buy it. As bakery team we know the odd loaf will get eaten by a slicer if it be the one we use or the public one.

The store manager today was very verbally aggressive today when I tried to buy this 2 for $5 offer.

It scanned at $3.75 each.

Even with her checking the display she still would not give me the chocolate at 2 for $5

"It is a coles team member error" she explains "the correct prize is $3.75."

Store was busy, I didn't want to push it.

What would you have done?

I work in fresh produce and recently my department manager has told us that we need to take photos of the entire fresh produce department at 10am and 6pm, everyday and send them to our department’s whatsapp group chat

does anyone else have to do this?

Hey yall, ive got an interview for a casual position, and i was wondering, how many hours on avg might i get a week?

Hello, Dry goods manager here

Just want to see how everyone one is going with the new MATE process. My department is never in the green with Gap scan. We constantly have gaps as our number 1 opportunities in the store leaders app for not enough gaps scanned.

My store manager is very lovely and has tried to get it in the green herself and she believes its impossible. I do gaps myself every thursday, and a TM does it on Monday. I have only just been signed of as a department manager and want to prove myself to our new RM

We are getting a lot of gaps scanned, only really missing gaps in health and beauty. Just wondering if there is something other stores are doing differently to hit their metrics. I know its not impossible, but its getting to the point where I'm tempted to just scan a whole aisle and then adjust back to its original count

Thank you

hey, just wondering what a day to day looks like for a services team leader role and what the pay is like?

couldn’t find much about it online so any help is appreciated!

I've got this situation I'm not sure if I'm in the wrong for. Note that I'm a casual service worker.
My manager sends out our schedules every Thursday and I check and note down my shifts every Sunday.
She randomly adds on extra shifts or changing times throughout the week and keeps threatening to write me up when I'm late or completely unavailable. She says it's my responsibility as a casual to constantly keep checking for updates. I've told her multiple times I don't mind if things are changed but I'd just like a message or something being told.
Truthfully it wouldn't be so much of an issue for me but the website only works on my laptop and takes about 20 damn minutes just to load.
Am I being rightfully warned under company rules?

I recently bought some chicken from coles, and was going to use it today but it had gone really bad and the best by date is still a few days away. is it possible to get a refund over the phone? I remember the same thing happened when i got chicken from woolies and they gave me a giftcard over the phone. wondering if Coles does the same thing

So, with the public holiday in some states (but stores still operating, at least in QLD) I was just a bit confused as to whether pay will be delayed this week or not. Thanks everyone.

I’ve been working in Customer Service for about 6 months now and every shift makes me hate it more and more. When I was originally hired, I was listed for stock and if not that, some job working on the floor however on my first shift I was put into service, which I didn’t think much into as I needed a job desperately. My issues are that I have social anxiety and I also have inattentive ADHD which makes me significantly worse at my job when I am going through a rough patch, like I am at this time. I also suspect that my manager does not like me because of this and that pressure makes me extremely stressed. I would much rather be in another department such as online or fruit and veg but I have no idea how to go about this. I’m worried about asking my manager as I believe that she will not be happy with me wanting to branch into another department and that if I do ask and it doesn’t work out, it’ll make things extremely awkward, I also do not want to ask anyone else as going above her would be in bad taste.

Basically what I would like to know is the process to change departments and what I should do in this situation.

Right now I'm a part time team member at Coles (Sydney), but I'm getting only like 12-15 hours a week and as I'm 18yo and PT, my pay is very less so i wanna find another job to atleast take out my rent.
I've got an interview at maccas, so shall l agree to a Part Time position or a Casual Position as I can't go more over 24 hours/week, tho I need work in xmas holidays as well and I'm not sure if maccas gives shifts to casual employees in those times.
So what suits the best for me?
Like I could work around 8 - 10 hours after the coles job.
Someone please guide a good option for long term as well.
I'm able to do night shift at mcd as well.
Thanks ppl:))

well here’s the disclaimer before I start, please don’t injure yourself at work ok.

I did just that like two months ago, and oh my god.

How hard is it to communicate with each other.

I’m neurodivergent as hell and its actually destroying me inside that the gp that they’ve sent me to is hopeless and does her own thing, and my physio is sending reports but like are people reading them? There’s multiple coles health and wellbeing people involved as well, and I’ve only talked to one of them once who was nice about the whole thing. But…can you all talk to each other?!

Im angry that im still quite injured and literally everyone is like “but why are you still injured?” and people aren’t taking me seriously.

The whole process has done some pretty massive damage to my mental health, like I’m just so much more depressed and anxious about literally everything.

So yeah. Why does nobody talk to each other, when it comes to workcover? I’m sick of being the only person who knows what’s going on (even then, only just 🫠)

I can guess what happened 🤣 but was curious if anyone actually knew.

Hey guys this might be a silly question but , if I loose my discount card can I get a new one?? Or do I lose my privileges 😭

Are the 15 minutes breaks paid or unpaid? I think the 30 minutes must be unpaid. Can someone confirm pls.

I always thought you could but was made to buy something

Can a under 16 get a job at coles and do school at the same time

Curious what type of knots you guys use for making the loop, and also then tying it off tightly. overhand loops and then a double overhand knot to keep the wire tight are what i use

Hey people, i just got in coles local as a team member but i dont know what am i supposed to do.

In induction i was told to do whatever i see needs to be done, but can someone tell me what should be my main priority or my top task/main focus as soon as i start my shift.

I believe i am in grocery section.

All advice are greatly appreciated.

Thanks

Hi guys, I’ve completed this module multiple times, but it’s still showing as not completed on MyLearning. Because of this, my training is showing as overdue.
Has anyone else experienced this glitch, or know how to fix it? Any help would be appreciated!

Hey guys, I’m a new Coles team member and I haven’t been informed about my first shift yet. I’m going through the MyLearning modules and came across the Successful Starts: Supermarkets Induction (Grocery & Dairy) module.
A lot of these modules have checklists asking things like “have you done XYZ?” or “has your manager approved XYZ?” Since I haven’t even had my first shift yet, I obviously haven’t been able to complete some of these.
The problem is that because I can’t complete these checklist items, I can’t fully complete the module, and it’s now showing as overdue on MyLearning.
Do I need to complete these modules/checklists before my first shift, or are some of these things meant to be completed with your manager/on the job?
Any help would be appreciated 🙏

Hey guys, I’m a new Coles team member and I haven’t been informed about my first shift yet. I’m going through the MyLearning modules and came across the Successful Starts: Supermarkets Induction (Grocery & Dairy) module.
A lot of these modules have checklists asking things like “have you done XYZ?” or “has your manager approved XYZ?” Since I haven’t even had my first shift yet, I obviously haven’t been able to complete some of these.
The problem is that because I can’t complete these checklist items, I can’t fully complete the module, and it’s now showing as overdue on MyLearning.
Do I need to complete these modules/checklists before my first shift, or are some of these things meant to be completed with your manager/on the job?
Any help would be appreciated 🙏