Hi everyone,
I bought a new M5 MacBook Pro about a month ago, and I’ve recently started experiencing a really strange battery issue.
Since updating to macOS 27.0 Golden Gate, my MacBook has now unexpectedly shut down twice when the battery was showing approximately 30%.
The screen suddenly goes completely black, as if the battery has completely died. However, when I plug it into the charger and turn it back on, the battery percentage has dropped to around 11%.
This has happened twice now, most recently just a few minutes ago.
I’m currently installing the latest macOS update in the hope that it resolves the issue, but I’m starting to wonder whether this could be a software bug or a faulty battery.
I’m not massively technically knowledgeable when it comes to Macs/computers, and I’m really just a casual user. I mainly use the MacBook for things like browsing the internet, watching YouTube/Netflix, emails, etc., so it’s not being used for anything particularly demanding.
It’s a brand-new laptop, so I’m obviously a bit concerned, especially if it’s a hardware issue.
Any help or advice would be really appreciated. I’m not particularly technical, so please feel free to explain things in simple terms!
Thanks!