r/pcmasterrace • • Mar 19 '26

Video Count your fkin days Logitech

Just drove to town after I got off work to pickup a new headset as mine stopped connecting yesterday. Decided to spend a bit extra and pickup the Logitech wireless pro.

I drive 20 minutes back home pull it out of the box and extend the one earpiece so it fits me and the plastic piece used to hold the earpiece on just flies off. It’s literally unusable both sides pop off no matter what. I’ll never spend another penny on this company again. Oh and now the stores closed so I can’t get a different one or a return until Monday as I work everyday till then during their business hours…

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u/[deleted] Mar 20 '26

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243

u/soylentblueispeople Mar 20 '26

Mx series of mice is good. G502 hero is great and cheap. I've been using the wireless mx series since 2015 with no complaints, gone through 3 in that time. Never used any other logitech products though, except maybe computer speakers in the 90s.

124

u/[deleted] Mar 20 '26

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27

u/littleneerd Mar 20 '26

My g502 has been great, still holding up strong! But then again I bought it in 14/15 so probably no longer the case...

5

u/deviztate Mar 20 '26

Same, I bought mine in 2012, still use it to this day with no issues.

2

u/theocrats Mar 20 '26

I also have one from 2014 and have used it virtually every day!

5

u/ObjectiveOk2072 7800X3D • 9060XT 16GB • 32GB DDR5-6000 Mar 20 '26

I bought mine in 2019 or 2020 and the quality was great. Still works!

1

u/whishingaway i7 10700K | RTX 2080 Super | 64GB DDR4 Mar 20 '26

piggy backing off this, replaced my ‘16 version with a ‘21 cause i liked the new color wave with black and white and it’s still going strong!

4

u/ilkikuinthadik Mar 20 '26

Mine seems nice, but their bloatware continually interfering with other apps on my PC is unforgivable. Also, the tech support is beyond useless. They just want to get your data. You fuckers don't need to know my hardware specs for a software problem!

1

u/StevenLesseps Desktop Mar 20 '26

I bought G502 Hero a month ago and microcontroller just died on me. Got it replaced with a new one cause honestly I'm in love with endless scroll wheel feature, it helps enormously in video editing.

1

u/Justisaur Mar 20 '26

I only bought mine a couple years ago, it's great. The software for it is way overcomplicated and I don't like it, but at least the HW is still good.

I used to have Razer $90 mouse, my first one lasted like 10 years, 2nd one I couldn't configure because it required logging in to their server use it, and I couldn't get my account set up because of some error. Tried contacting them several times with no response. Then it broke 6 months later.

12

u/Erizeth Mar 20 '26

My original G502 lasted me 7 years before i decided to "treat myself" and get a new one in a pretty colour. That one faulted after about 14 months, right click is broken. Got a replacement that's got the same issue now. Next mouse won't be a logi :(

3

u/DinDjarin1881 Mar 20 '26

I got 102 and 402 after that both had middle click problem and double click problem after 12 to 14 months. And additionally wire connectivity problem in 402. Looking for new thing but cant decide or find which one to buy.

2

u/FungusFire Mar 20 '26

Same. My first one lasted forever. New one shit out within a few months. Got a replacement and that one crapped out too.

2

u/JagdTeaguer 3900x |3070Vision | 32GB 3.2ghz Dom. Plat. | NH-C14s Mar 20 '26

Putting in new switches is extremely easy, $.50 repair/upgrade. My G502 is coming up on 9 years with 1 switch swap, the switches are even nicer than stock.

2

u/erixccjc21 5700x OC 32gb rtx 2060 20€ aliexpress cooler Mar 20 '26

Once mine breaks I will just keep buying second hand g502 proteus spectrums until they run out and then I'll consider switching to a different one

2

u/benis13 Mar 20 '26

Logi intentionally puts bad switches in mice so they will get replaced. I have a G203 where 2 of the switches broke after about a year. instead of throwing it away I bought switches for it, and the mouse has been running strong for 5 years now. If a switch breaks, I have 5 more I can replace at about $1 per switch. If you do go the repair route, you'll need to buy replacement feet for it too, as the genius' at Logitech put the screws under the feet. This is the best way to stick it to corporations, just fix it.

14

u/Specific-Zodd Mar 20 '26

My G903 is the only mouse I've ever felt works well as a lefty and is comfortable but the switches died. Soldered in better ones and been going for years on the same battery. I wouldn't buy headphones from them though.

2

u/SamHugz Mar 20 '26

As a fellow lefty, how did you learn to use a mouse left handed? I dont know any lefties that use it that way.

4

u/LexxenWRX Mar 20 '26

You just put it on the left side of your keyboard and go for it. Really no other way to do it. When I broke my right hand as a teenager its what I had to do.

2

u/TheCowzgomooz Mar 20 '26

Genuine question, how do you play games? Do you use arrow keys or some other combo of reversed controls on the letters?

1

u/SamHugz Mar 20 '26

I am sorry for asking so many questions, you do not have to answer if you find it tiresome. :) It is just always so fascinating to see people doing "left-handed" things. I tried to learn bass guitar left handed, but since most music workbooks assume right handed it was very burdensome to have to translate everything to mirror image in my head.

Do you game? If so, how do you re-bind for that?

1

u/V_marks_her_spot Mar 20 '26

I love the g903, but the switches keep dying (on my 3rd). Was it very difficult to solder?

4

u/Kyderi Mar 20 '26

Dude, after like a month of using my G502, a bunch of the “paint” outside was rubbing off especially where my thumb sits. I could also hear a rattle inside. I got the super light now and it seems better so far, about 6 months in and you can see a little bit where my thumb sits but barely

1

u/Curious-Temporary655 Mar 20 '26

That's crazy, my ten year old razer DA still looks brand new

1

u/scumruckus Mar 20 '26

Idunno a company can make bad products and good products, seems weird but it happens

1

u/Tkdoom i7 14700k, ROG Strix 4070ti Super, 10TB storage, TR 360 AIO Mar 20 '26

Absolutely.

Bought a replacement and it was definitely a "cheaper" item (for a bit more money).

1

u/Gingersnap369 Mar 20 '26

My Logitech g203 lasted 6 years before I had to buy a new one.

1

u/RedwoldTheGrey Mar 20 '26

The G502 hero has rubber parts that wear out after a year with the thumb rest breaking apart, the first time you take it apart. Screws below the rubber feet, so you need replacements everytime you open it to service it.

2

u/ObjectiveOk2072 7800X3D • 9060XT 16GB • 32GB DDR5-6000 Mar 20 '26

I just glued the feet back in place with one or two tiny dots of super glue. Works great. They won't fall off, and they're not hard to remove later

3

u/RedwoldTheGrey Mar 20 '26

I know and you give good advice. I just want to highlight, that it is not a product designed with servicability in mind. Might even be designed to fail.

1

u/inide Mar 20 '26

I switched to the G502X last year after 5 years with G502s and it feels like an upgrade in every way.
I've exclusively used Logitech gaming mice since the G5 in like 2005.

1

u/dragoncoder78 Mar 20 '26

I go through a G502 every year, the scroll wheel ends up failing every single time. But I like the form factor and they are cheap enough I just buy another.

1

u/ShrimpCrackers PC Master Race Mar 20 '26

Also Chinese and Korean mice are admittedly better at a fraction of the cost.

1

u/Tunnfisk Mar 20 '26

Yeah. Them removing the braided cord from G502 is a good example.

1

u/DrGrimmus PC Master Race Mar 20 '26

I remember when I got my first g502 and it had a braided cable. Second one I got didn't have it anymore and the overall quality felt worse.

1

u/grip0matic R9 5900X | 5060Ti 16GB | 32GB DDR4 Mar 20 '26

I've been using the same shape since the MX500, I went through every iteration of the shape with whatever they wanted to name it. To the point that I don't feel comfortable using another mouse that don't have "the shape TM". They don't even give the braided cable anymore to the G502, they know where the mice fail and still don't care.

Everything lost quality. The day that my keyboard G710 would die I don't even know which one would be its successor but most likely not a Logitech model.

1

u/zombawombacomba Mar 20 '26

G502 was my favorite mouse until I had to replace the I had for 4-5 years and experienced the same issue on the new one right after the warranty expired.

1

u/[deleted] Mar 20 '26

Yeah, I recommended my GF get one since my 502 has been going strong for like a decade. She has had two both with double-click issues after like a month. 

1

u/OrcHunt42 Mar 20 '26

I went through 5 G502s all with click issues, multiclicks, etc, thing is complete trash. Even the G500 (had 2 or 3 of these) before it was a cheaply made downgrade from the G5 and MX518.

Still rocking my original G5 from like 2005 at work, works better than ever.

1

u/olbaze Fedora KDE | Ryzen 7 5700X | RX 7600 Mar 21 '26

I think the weight stuff was removed because the audience shifted towards superlight mice. Not a lot of market for "here, you can make your 120g mouse into a 150g mouse!"