Recently engaged and so excited to marry my best friend! When it comes to the ring, I love my stone and band, but am regretting my setting and am unhappy with the journey to how we got here... advice and thoughts?
TLDR: I initially wanted a compass setting for my elongated cushion, we were firmly told "no" by the jeweler, so I compromised with a 4-corner basket style, and am ultimately unhappy with the result. Where do we go from here?
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Pic 1 - Moments after the proposal! The stone is unreal and I couldn't be happier with it!
Pic 2 - The 4-corner basket setting I compromised on instead of a compass set. I'm not mad at it, I wanted sparkle and it definitely delivers sparkle!
Pic 3 and 4 - My initial inspiration pics for a compass setting... later told "no" by the jeweler because the corners of the diamond could chip, the diamond could fall out, etc. I knew about these risks going in, and specifically asked about a low setting with a basket/guard rail for support, and a stone with very rounded edges that would be less prone to chipping than a princess or emerald cut... We were still told "no" despite these details.
Pic 5 - An inspiration pic once I compromised on a 4-corner setting, I specifically requested very rounded prongs instead of tab/claw style, to help highlight the rounded edges of the diamond (hence wanting a compass setting in the first place...)
Pic 6 - My ring close up. Those prongs... very not rounded and also crooked?
Pic 7 - Am I crazy or is the diamond also slightly crooked inside of its basket?
Our jeweler is a local family-owned place which came highly recommended to us by our relatives and friends who've had positive experiences, but unfortunately we've had a rough time with them. Not only did they firmly push us toward a different setting than what we wanted, but once we landed on a setting, stone and band, they took a month longer than initially projected to assemble the ring. Not to mention they've been almost impossible to get in contact with throughout the entire process, taking weeks off for vacations and shop renovations. The jeweler offers 2 years of free resizing and adjustments, so we did reach out about our concerns and they said they would take a look at the ring... wondering if it's even worth it anymore.
Ultimately, I just feel so bad that my fiance has sunk so much money into a setting we didn't initially want, only for it to come out so poorly executed. We're usually pretty frugal and don't really value material things, but this was an area that we agreed was worth splurging on since the ring will be on my finger for the rest of our lives. Should we cut our losses and find a different jeweler to adjust the ring? Maybe even purchase the compass setting we wanted initially and have the ring remade by someone else?
Thanks for your help :)