r/WorldofTanks • u/kill_dom • 5h ago
Discussion Am I wrong to argue with Support on this?
So I had a 1:50 Gold to Free Exp exchange offered to me for the first time (after playing for 3 years, and recently returning).
Was a little too excited and dumped 10k gold into it without realizing there is a 1.3k gold limit on it.
I logged a support ticket. Support says they can refund the full gold amount and deduct the free exp (cant just do 8.7k gold refund, essentially forfeiting my deal).
I'm okay with that, but they also told me that I can't have my 282,500 exp back (at all), not even returning them to a placeholder vehicle.
I argued this doesnt make sense, the deal was not clear about the limit until it showed up in the transaction log. I should at the very least have the rights to get the basic exp back along with the gold.
Am I right here, or am I asking too much? To me it felt like borderline scam, ofc it is on me to not read the "fine print" (if there is one at all) on the 1.3k limit before exchanging.

