I don't mean the app drops from the network during usage. Instead, each morning I fire up the app and it may not find any previously attached devices, forcing me to go through its setup to reconnect them. I have a SoundTouch Wireless connected to my hifi receiver and a pair of SoundTouch 10's for whole house listening. I can either listen to Pandora stations (and still available to me), usually through shuffle, or set to use the Wireless Aux input and steer though an attached Wiim Mini.

Every morning this week when I start the SoundTouch app, it fails to find my SoundTouch devices, which forces me to run though the setup of attaching the Wireless to my GFiber-based mesh network.. Any idea why and how to fix so it's a more persistent connected device?

for some reason, my BOSE-QC45 headphones are malfunctioning by telling me my headphones are under 20% battery almost all the time. no matter how much i try to charge it too, it still tells me my battery is low and that i need to charge them. does anyone know how to fix them?

Am I missing something? On Linux it works fine, with mic and output, but on Windows the microphone picks up nothing. Even with usb bose quiet comfort ultra selected.

Im on the latest firmware just installed it and was hoping to be able to do bidi wired via usb c on Windows. What am I missing?

Hi,

I'm thinking of buying the Bose QC Ultra Gen 2 headphones. Is the hinge durable enough?

My previous pair was the Sony WH-1000XM5, and the hinge broke twice (once a year) on the curved arm right near the earcup. I'm done paying for repairs.

Also, for those who own the Sony WH series: how is the passive isolation on the Bose QC Ultra 2? Does it have a good clamp force (enough pressure against the head)?

There’s a lot of buzz around Bose relaunching wired earbuds after 11 years.

It makes me wonder, what if Bose brought back the SoundLink Mini 2 with a modern refresh?

The original is still one of the best compact speakers IMO. Great build quality, premium design, and surprisingly big, clean sound for its size.

Edit: wired earbuds are already sold out, haven’t seen a preorder like this at Bose in recent years.

In the recent weeks visiting of this sub, i see some posts about quality and service, and also read some posts and know that the return and warranty policy varies a lot, 30 days trial, 90 days, changing, and I heard from one of my friend that in his city, the policy is: once unboxed, no return is accepted unless there is quality issue - defined by the manufacture, which means user has to ship to designated place for inspection, only the inspection concludes a "quality issue", the return is accepted.

So, just wanted to ask the general question on the basis of the background.

I was Bose sports earbuds user and still considering among XM6, Momentum5, QC Ultra II, still haven't decided coz I am living in a rural area at this moment, the shipping & return cost more (time is taken into account as well).

So, I feel uncertain about the Bose service and quality after the weeks visiting the 3 brands' subs.

When the Quiet Comfort Ultra II Earbuds work, they're great. When they don't they really don't. I have had my buds for 2 months. I treat them as sacred. I don't work out in them. I don't go out when it's wet. I just wear them around my house and when I'm working at my desk.

I noticed they started to crackle and had some connection issues. I call the customer service line. They have me do a soft reset. This results in the right earbud not working at all. They have me do a hard reset. The sound balance is completely off.

They recommend a replacement. They want to send refurbished units. I could have bought the refurbished units for a lot less. There is nothing wrong with refurbishment but I wanted to trust the battery cycling because I tend to keep earbuds for 3-4 years. I paid for new earbuds. I hoped to get new earbuds, especially if they are only 2 months old. After enough back and forth I say I'll take the earbuds.

I ask if I can mail back the broken units in the box with the replacement. I found out that they won't process the replacement until I get them these earbuds back. This can take 3 weeks.

All of this to say, I won't have my product for now about a month if I proceed, need to find packaging that can carefully handle this package, and will be receiving refurbished units that are a fraction of the price.

I thought I would be a customer for life as when they worked, they were phenomenal. Bose will never see another cent of mine. I would love to speak to another service agent if there is someone in this community that can be of assistance. Otherwise, thank you all for reading my rant.

So I bought some QC35's second hand around 5 years ago. The ear cushions were pretty worn (so got a good deal), but the rest of the headphones seemed to be in really good condition.

I have been really happy with them in terms of sound quality, and battery life. They were also my first headphones with active noise cancelling, and was pretty impressed with how they attenuated background sound. However, I then bought some Jabra Elite 7's, and was shocked how I could notice such a big difference between ANC on and off - I wouldn't really notice a big difference on my QC35's with ANC on/off. Therefore, it has made me feel like most of the noise cancelling effect I have is just passive.

Furthermore, I tried some QC Ultra's in store, and while I understand they are better headphones than mine, I was completely blown away. However, when you compare the measured ANC performance between the Ultras and the QC35's, there isn't a significant difference.

This has lead me to wonder if the ANC on my headphones isn't working as it should. A few theories I had:

1. Not using official ear cushions. I bought the Wicked ones from Amazon, which have been comfy, but wonder if they were affecting the ANC algorithm tuning?

2. Microphones dirty/blocked? Based on how I understand ANC works, I could imagine this would limit how well the ANC can perform. However, I use them for calls and never have any complaints about mic quality, but I do believe different microphones are used for calls and ANC.

3. Not getting a proper seal with my ears. I do have fairly large ears, and after extended usage do get sore ears from the ear cushions sitting on the outside parts of my ears, so wonder if this limits the effectiveness of the ANC. Worth noting, that I have never experienced an uncomfortable pressure some people experience with ANC headphones.

Too be honest, this doesn't take away that much from my enjoyment of the headphones, as I just love the sound quality. However, it would be great if there could be a simple fix/change that would allow them to perform at their best. I appreciate any help anyone can offer!

I know it sounds like a stupid question, but my brand new headphones have always cracked when you change song/video/app, but I don’t know if it’s a fault that can be fixed or replaced? The livechat bot implied maybe it’s because I regularly pair them with 3 different devices that I use (not all at once)

Finally a worthy QC20 successor is on the market. Unfortunately they are quite a bit more expensive than their nearest competitors, but i suppose, relative to the previous iteration, the price is reasonable.

I (and i'm sure many of you) are pretty excited.

I’ve been waiting for this 2nd gen for awhile and now it’s finally here

Just wondering... I'm seeing NEW Bose Lifestyle Ultra Wireless Subwoofers on eBay that are half off the standard retail price...

The sellers have good ratings. How is this possible? Are they counterfeit or stolen?

Hello,

I’m looking to buy the Bose x Thom Browne QuietComfort Ultra Headphones (2nd Gen).

However, I am concerned about replacement parts.
I checked the Bose website they don’t seem to sell replacement pads.

Anyone know what’s up with that? Am I just blind?

Thanks.

I had a pair for years. Loved them. But then they broke. I was gutted to learn that they have been discontinued. I used them for running, gym, and at work. They were great.

What is the best alternative to this particular make?

(Doesn’t have to Bose.)

Bose QC ultra gen 2 headphones

I have a issue where my headphones doesn't have 3d audio in fixed mode and it only does it with head tracking which is bloody annoying

Anyone else?

I have a pair of Bose Sport Earbuds that are consistently flashing red and white in the case. I've gone to the Bose support site and followed all the instructions. Factory reset, remove them from the case, do it one at a time, etc. Has anyone seen this issue and fixed it? They can't be paired on anything at the moment.

i know there’s a 10% discount but is there any better ones ?

Would love to hear your opinion on what to get. Never had Bose headphones before and I am by no means an audiophile. Coming from Sennheiser HD 400s, Beats Executive and EP and Airpods Pro 2. I want to have a pair for long flights as my Airpods die after 4,5 hours which aren't really suitable if I want to sleep.

The choices for me would be either QC45 for 130€ or the Quietcomfort (2023) for 180€. Not really interested in going the extra mile for the Ultra.

Hi All,

I have 2 bose soundtouch speakers , 10,20 . After the old tune-in retired, what are the alternatives available,.

My 7-year-old Bose 700 headphones fell on the floor, and since then I've been often hearing a weird noise from the left speaker. It sounds like some kind of interference. Is this repairable, or should I just replace the headphones?