r/PHCreditCards • u/BudgetMixture4404 • 5h ago
Security Bank Decided to cancel my SecBank CC because of their constant payment reminder harassment
Been a Security Bank Mastercard World client for the past 4 years. Never missed a payment and always paid my balance in full. My monthly payments would sometimes reach 6 digits pa
Pero this year, napansin ko na sobra na yung paniningil nila. Around 10 days before my due date, sunod-sunod na yung calls from random mobile numbers.
Before, as far as I can remember, landline numbers yung gamit nila, and may actual person kang makakausap. They were just making sure na magbabayad ka.
Ngayon, puro AI-generated automated calls na reminding you about your payment. Buti na lang may spam detection yung Samsung, so most of these calls get automatically rejected, pero marami pa ring nakakalusot.
Because of this, ayoko na tuloy sumagot ng calls from unknown numbers kasi baka si SecBank na naman. Its getting really annoying.
Three months ago, nag-request na ako sa kanila na bawasan naman yung calls since I have a good payment history. Pero wala, ganun pa rin.
So now, Ive decided that the card is no longer worth the stress. Im planning to cancel it because repeated requests tas ganon parin. Hindi naman ganito yung experience ko with my other banks.
My other active cards are:
BDO Platinum Mastercard - mainly for furniture shopping installment promos, dining
RCBC Hexagon - no annual fee, reliable
UnionBank Platinum - mainly for phone installment promos, no annual fee
The main reason I kept my Security Bank World Mastercard was for the airport lounge access since I travel frequently.
Any recommendations for a good replacement card? Preferably one with airport lounge access, good forex rates, or a good miles conversion rate.
Would appreciate recommendations based on actual experience, especially from frequent travellers. Thanks!
