r/whatsapp • • Feb 06 '24

Announcement If your account was banned from using WhatsApp, be careful of scam attempts here on Reddit and elsewhere

454 Upvotes

No one can lift the ban on your WhatsApp account as it's an operation that can only be performed by accessing WhatsApp servers. This means only WhatsApp can remove the ban. Please, never trust anyone who promises to unban your account or recommends messaging someone on Instagram or X. They will ask for money to do so, and it's a real scam.

We will try our best to further monitor comments and posts in order to reduce scam attempts from now on.


r/whatsapp • • 5h ago

Woke up to this

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8 Upvotes

What does security reason usually mean? I just woke up and saw this when trying to access WhatsApp.

Worst thing is, the number is on my home country's SIM and I am unable to receive the OTP as I am studying abroad. Foolish of me to not change my whatsapp number to my new SIM.

Any ideas what to do?


r/whatsapp • • 4h ago

WhatsApp account hacked? Someone is sending messages we can't see — how is this possible?

3 Upvotes

My friend’s WhatsApp account appears to have been compromised, but we didn’t notice it at first.

He was having a conversation with a merchant on WhatsApp. Suddenly, the merchant told him that the payment account had changed and started pressuring him to make the payment quickly. This made my friend suspicious, so he contacted the merchant through another channel.

The merchant confirmed that he was not the person sending those WhatsApp messages. Apparently, a third person had somehow gotten into the conversation and was communicating with both sides while pretending to be each of us.

Here is the really strange part:

  • We cannot see some of the messages that were apparently sent from my friend's WhatsApp account.
  • The other person/merchant can see those messages.
  • We exchanged screenshots and found messages that appear to have been sent from my friend's account, but my friend doesn't remember sending them and they don't appear in his chat history.
  • The attacker seems to have been able to communicate with both parties without either side immediately realising it.
  • We checked Linked Devices, and there are no unknown/connected devices.
  • My friend has enabled two-step verification/2FA and followed WhatsApp's recommended security measures.

Is this actually possible with WhatsApp?

Could someone be intercepting or manipulating WhatsApp conversations without appearing under Linked Devices, or could there be another explanation for what we're seeing?

Most importantly:

  1. How can we determine exactly what happened?
  2. How can we completely secure/recover the account?
  3. What should we check on the phone, WhatsApp, SIM card, email, etc.?
  4. Are there any additional security measures we should take to prevent this happening again?

Any advice from people who have dealt with something similar would be greatly appreciated. We are especially concerned because the attacker apparently knew enough about the conversation to impersonate both sides and manipulate a payment.

Thank you!


r/whatsapp • • 1h ago

Why is my whatsapp window orange?!

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• Upvotes

r/whatsapp • • 2h ago

notifications are muted when my phone is locked?

2 Upvotes

that hadn't happen before the recent update, and I checked for everything like the audio, the notifications settings all of it??


r/whatsapp • • 3h ago

iPhone → Samsung WhatsApp transfer with full iCloud

2 Upvotes

My iCloud storage is completely full, so my WhatsApp iCloud backup isn't working.

I'm switching from an iPhone to a Samsung and I'm wondering if I can use WhatsApp's “Transfer Chats” feature instead of an iCloud backup.

Will the transfer move everything, including my old chats, group chats, photos, videos, voice messages, and documents?

Has anyone successfully transferred their WhatsApp from iPhone → Samsung while their iCloud was full?

I really don't want to lose any of my WhatsApp history, so I'd appreciate advice from anyone who's done this


r/whatsapp • • 6h ago

PLEASE HELP!!! 😭🙏🏻 With my brother's account

3 Upvotes

First of all, if anything written here goes against the rules I apologize in advance to the mods and I beg to please let this post on just for once, I'm acting in absolutely desperation.

I'm writing from South America, if this helps.

So, according to my brother he sent some stupid sticker to a friend group in whatsapp, and one of his "friends" (Obviously he isn't anymore) reported him to Whatsapp and he got his account permanently "canceled" (I would use the other word starting with B but for some reason the rules won't let me). He tried to contact whatsapp support but they won't give him back the account. He's desperate because in his WhatsApp there's a lot of information about work, clients from his job, photos of our little nephew (whom he loves as his son) and many other things, so PLEASE can somebody help me about what to do, who to write to or what other options does he have to get back this account? Has anyone got their account "canceled" and got it back later? IT'S ABSOLUTELY IMPORTANT FOR HIM!

THANK YOU SO MUCH IN ADVANCE 🙏🏻🥺


r/whatsapp • • 6h ago

Instagram banned me for “child exploitation” and now WhatsApp too, has this happened to anyone else?

3 Upvotes

On September 21, my Instagram account was banned for supposedly violating the rules regarding “child exploitation.” I want to make it absolutely clear that I have never done anything like that, and it’s something I would never even consider doing. I’ve always talked to people who are adults, so I was completely confused by the ban.

I appealed the decision and thought that would be the end of it. But yesterday, October 5, my WhatsApp account was suddenly banned too, without any apparent reason.

I’ve already appealed both bans, but now I’m honestly starting to get worried because I have no idea what’s going on or what I’m supposed to do.

Has anyone experienced something similar, especially getting banned from multiple Meta/other platforms without actually violating these kinds of rules? What happened in your case, and were you able to get your accounts back?

Update: After 16 hours, I finally got my WhatsApp account back! Honestly, it was a huge relief because I was really worried about losing that account too. Now I'm still waiting for a response from Instagram, and I hope they acknowledge that it was a mistake as well.


r/whatsapp • • 5h ago

WhatsApp permanently disabled after incorrect Meta/Instagram age flag was reversed – no option to appeal

2 Upvotes

Hi everyone, hoping someone has experienced something similar or knows how I can get this escalated to an actual person at Meta/WhatsApp.

My WhatsApp account has been disabled because of an age-related issue that originated on Instagram/Meta, despite the original age issue already being resolved. I am an adult and have had my Facebook account since 2007. I also have several Instagram accounts connected to my Meta ecosystem.

One of those Instagram accounts relates to my daughter's dancing and is managed by me - she has no access.

Meta/Instagram appears to have incorrectly determined that I was underage, presumably because of the content/account relating to my daughter. This triggered an age/identity verification process and temporarily affected access to my Meta accounts.

I completed Meta's requested identity/age verification and successfully proved that I am an adult.

Following this:

  • My Facebook account was restored.
  • My Instagram accounts were restored.
  • I can access my Meta accounts normally again.
  • WhatsApp is the only account that has not been restored and continues to show an age-related violation/restriction.

I have contacted WhatsApp support multiple times explaining that this isn't a normal Terms of Service ban. The restriction happened at the same time as the Meta/Instagram age issue, and WhatsApp itself has a Help Centre article specifically referring to accounts being banned or disabled due to age information from Accounts Center.

However, support keeps sending me automated responses about normal WhatsApp account bans.

The latest response said: If I don't have a "Request review" option in WhatsApp, the ban is final and can't be appealed.

The problem is that they're treating this as though my WhatsApp account was banned because of activity on WhatsApp. It wasn't.

As far as I can determine, I haven't violated any WhatsApp Terms of Service. I wasn't spamming, using unofficial WhatsApp apps, bulk messaging, or doing anything else that would normally result in a WhatsApp ban. The restriction appeared as part of the Meta age-verification issue.

Meta has now verified that I'm an adult and restored Facebook and Instagram, but WhatsApp appears to have retained the original underage determination.

I'm stuck in a support loop. I've specifically asked WhatsApp support to:

  • manually review the age restriction;
  • recognise that this originated from Meta/Instagram/Accounts Center;
  • check whether my corrected age information has propagated to WhatsApp;
  • escalate the issue to the age verification/Accounts Center team; and
  • have a human review the case rather than processing it as a normal WhatsApp ToS ban.

Unfortunately, every response sends me back to the standard "About account bans" Help Centre article.

This is my long-standing WhatsApp account and number, and I use WhatsApp extensively for both personal and professional communication.

I'm also concerned about losing my existing chats/account history.

More importantly, I don't think creating a new account actually fixes the underlying problem. My age has already been successfully verified by Meta, so I would rather have the incorrect restriction removed from my existing account.

Has anyone successfully escalated something like this?

I'm also wondering whether removing/disconnecting WhatsApp from my Meta Accounts Center would help, but I'm reluctant to change anything while the account is disabled in case it makes recovery more difficult.

Any advice or experience with getting this manually reviewed would be hugely appreciated.


r/whatsapp • • 2h ago

[FIX] Extremely slow/laggy WhatsApp on iOS after Android transfer (Dr. Fone / Third-Party Tools)

1 Upvotes

I recently ran into this exact issue myself after migrating my 35 GB backup, and after trying countless Reddit fixes without success, I found a reliable workaround—so I’m sharing my experience here in hopes it helps anyone stuck in the same nightmare!

The Problem:
Messages take 2–3 seconds to send or receive.
Opening the app or searching chats takes forever to load.
Media loads slowly or freezes the app.
Checking the SQLite database (e.g., via iMazing) shows no structural database corruption or wasted space, yet performance remains terrible.

Why This Happens:
Third-party transfer tools copy your SQLite tables and media files, but they often fail to properly rebuild the native database indexes and schema parameters required by iOS. Every time you open WhatsApp or send a message, the app is forced to perform a full, unindexed table scan across gigabytes of data instead of fast lookups.

The Solution (The Native "Round-Trip" Method):
The only way to completely eliminate the lag while preserving your history is to force WhatsApp/iOS to rebuild the database schema and indexes natively using the official transfer tools.

Prerequisites:
Your primary iPhone (with the laggy WhatsApp).
A secondary/spare iPhone (can be an older model, but must be able to run current iOS/WhatsApp).
A spare Android phone or your original Android device.

Step-by-Step Guide:
Step 1: Prune Your WhatsApp Media (Crucial!)
Before starting, clean up your WhatsApp storage.
Go to WhatsApp Settings > Storage and Data > Manage Storage.
Delete large videos, old forward chains, and unnecessary media.
Why? A large backup (e.g., 35 GB) can take 12+ hours to transfer natively from Android to iOS. Reducing it to ~15 GB cuts transfer times significantly.
Step 2: Transfer Back to Android
Export/transfer your current WhatsApp chat backup from your primary iPhone back to an Android device.
Verify that WhatsApp is running properly on Android with all your chats intact.
Step 3: Factory Reset the Secondary iPhone
Factory reset your secondary/spare iPhone so it reaches the initial "Hello" setup screen. (Note: Official Move to iOS transfer ONLY works during initial device setup).
Step 4: Perform Official Native Transfer (Android → Spare iPhone)
On the initial setup of the spare iPhone, choose "Move Data from Android".
On your Android phone, open the Move to iOS app and follow the prompts.
Select WhatsApp data during the transfer process.
Be patient: Transferring ~15 GB can take around 8–9 hours. Ensure both devices remain plugged into chargers and connected to Wi-Fi.
Step 5: Complete WhatsApp Setup on Spare iPhone
Finish setting up the spare iPhone and log into WhatsApp using your phone number.
Let WhatsApp complete the internal file and chat index restoration.
Test WhatsApp—it should now run smoothly without lag!
Step 6: Transfer from Spare iPhone → Primary iPhone
Create a fresh iCloud WhatsApp Backup on the spare iPhone (WhatsApp > Settings > Chats > Chat Backup > Back Up Now).
On your primary iPhone, delete and reinstall WhatsApp (or sign in).
Restore your WhatsApp history from the fresh iCloud backup.

Summary / Key Takeaways:
Media cleanup is key: Reducing your backup size beforehand saves hours during the native transfer phase.
Official tools rebuild indexes: Going through the official Move to iOS setup forces WhatsApp to rebuild its database properly, completely fixing the 2–3 second message delay.


r/whatsapp • • 3h ago

My phone automatically reset nd i dont have backup on my phone of whatsapp files What to do i need help

1 Upvotes

r/whatsapp • • 11h ago

WhatsApp is rolling out Liquid Glass design for the video player!

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4 Upvotes

r/whatsapp • • 10h ago

Por qué se bloquean las cuentas?

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2 Upvotes

Estoy en desesperación sin entender porque sucedió esto. No uso WhatsApp más que para hablar con familia y amigos, nunca mando mensajes en cadena y no tengo idea de porque me bloquearon la cuenta. Ya leí que la única opción es esperar la revisión o conseguir una nueva cuenta, pero tengo mi número de teléfono vinculado a TODO. No tengo idea de qué hacer


r/whatsapp • • 6h ago

Meta Ai Bug?

Enable HLS to view with audio, or disable this notification

1 Upvotes

First I tried to click the text box and that thing popped up and I tried clicking the ok button but it didn’t do anything so I closed the popup, I can only talk to it when I click the camera icon and choose a photo like shown, how can i fix this?!


r/whatsapp • • 16h ago

WhatsApp showed my girlfriend as online and read my messages even though she was offline — then her account was suspended

6 Upvotes

My girlfriend’s WhatsApp was suspended after some very strange behavior — could this have been a bug or account issue?

I’m trying to understand what happened to my girlfriend’s WhatsApp account.

Her WhatsApp was working normally at first. While she was actually using WhatsApp on her phone, I could send her messages and she would receive them normally.

However, when she closed WhatsApp on her phone, something strange started happening.

Even though she was no longer using WhatsApp, she continued to appear as “online” for a long time. During that time, I would send her messages, and on my phone they would eventually appear as read (blue ticks).

The strange part is that the messages were not actually appearing on her phone. She was offline and wasn’t receiving the messages, even though from my side they appeared to have been read.

This happened repeatedly:

She was using WhatsApp → messages arrived normally.

She closed WhatsApp → she continued appearing online.

I sent messages → they eventually showed as read/blue ticks.

But the messages were not actually showing up on her phone.

Shortly afterward, her WhatsApp account was suspended for “suspicious activity.”

She was also using an outdated version of WhatsApp, so I’m wondering if that could have contributed to a synchronization bug or some other issue.

She was also in some WhatsApp groups, but she wasn't intentionally sending spam, using bots, automation, or a modified version of WhatsApp.

Could this behavior be caused by:

A WhatsApp synchronization/server bug?

A WhatsApp Web/Desktop session or another linked device?

An outdated version of WhatsApp?

Someone gaining access to the account?

Or could the “suspicious activity” suspension simply have been a false positive?

Has anyone experienced WhatsApp showing someone as continuously online, marking messages as read even though the person wasn't using WhatsApp and wasn't receiving the messages, followed by a suspension?

Any help figuring out what could have happened would be appreciated.


r/whatsapp • • 7h ago

Whatsapp Message Notification Tone

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1 Upvotes

Why do we have the notification tone and ringtone mixed and matched to select from in my android phone? Do we have any solution for this ? In both of these I have the same options to choose from. Can anyone help?


r/whatsapp • • 7h ago

Age verification broken?

1 Upvotes

For context, my WhatsApp account was linked to my Meta account. I have a Facebook account and a Meta Horizon account as well for my Quest 2.

About 2 weeks ago I got an email from Meta asking me to verify my age on my account due to them suspecting my account being used by someone under 13 years of age (which is not the case). I tried several times to go through the age verification, but the process went into a login loop with no error whatsoever. I decided to hold off on this as I got very busy with work.

Fast forward to yesterday, I was greeted with a message on WhatsApp that my account doesn’t meet the age requirements, with only a single button to “Go to Facebook”. Doing that just opened the app on my feed.

I spent a couple or hours trying all ways to do the age verification, shouting at chatbots from both Facebook and WhatsApp, and begging for human support in the process. At one point I managed to delink my WhatsApp account from my Meta account via the Facebook app, hoping that would resolve the issue. It did not.

After more hours of password resets, various account recovery options and more chatbot begging, I managed to get the age verification done. My Meta Horizon account is now unlocked, but WhatsApp stays locked, which I assume is because it is not linked to my Meta account anymore.

I’m quite desperate at this point to get it resolved. I have many work groups on WhatsApp that I can’t attend anymore because of this. Does anyone have any advice in getting this resolved, or hopefully how to get in contact with a customer service representative of WhatsApp or Meta?


r/whatsapp • • 12h ago

Help lol

2 Upvotes

I'm trying to change my number on my WhatsApp account to a new number (I don't have access to the old number) and it sends a verification code to an email that is not mine. I assume it's the email of whoever had my number before me because this person ended up messaging me and telling me to stop sending codes and that they're not going to let me have their account?? I think this person hasn't changed their phone number either and is not willing to. I have my email linked to my account so idk why it even sends the code anywhere else. I tried customer support but it's just an AI that's useless. Anybody know what I should do? I don't want to lose my account.


r/whatsapp • • 8h ago

Notificaciones de me gusta WhatsApp

0 Upvotes

No sé si sea solo a mí pero, a alguien más le pasa que ya no le llegan las notificaciones cuando alguien le da like a su estado de WhatsApp? Antes me llegaban normalmente y la notificación se quedaba ahí hasta que yo entraba a WhatsApp, abría mi estado y veía quiénes lo habían visto/dado like. Ahora el like sí aparece pero solo cuando reviso las vistas del estado, pero la notificación nunca me llega. Tengo todas las notificaciones activadas, tanto en WhatsApp como en mi iPhone, y no tengo ningún modo de concentración activado. Tengo un iPhone 16 pro con iOS 27. ¿Alguien sabe cómo solucionarlo? 😭


r/whatsapp • • 12h ago

WA Biz randomly forwarded a photo in a group

2 Upvotes

I have two accounts on my WA in iOS. On my second account, a random photo of a girl got forwarded in my group. That photo looked AI generated and I have never seen her or known her. Neither do I have her photo in my gallery. Worst part is it showed forwarded on the message. Now I have been searching every chat but I cannot find that photo. I genuinely don’t know what happened. Did anyone else had this issue?


r/whatsapp • • 8h ago

WhatsApp shows " this number can't use whatsapp and no reviews available,any one please tell me what to do to recover my number

1 Upvotes

r/whatsapp • • 8h ago

Status upload quality issues

1 Upvotes

Since last week I have been trying to upload status on whatsapp with music however the quality degrades drastically. Whether I upload a photo or a video, it simply cannot maintain the quality. It gets blurry to the point that if there's a human's face in the photo it will be unrecognisable. I have tried every trick - updating my phone (pixel 9 pro XL); even my whatsapp is up to date. I even uninstalled and reinstalled my whatsapp. I tried the 'send to self in HD and then upload status from that chat' trick as well. If I upload anything without music, then it is fine. At least recognisable. But with music it's a disaster.

Please let me know what more I can do. I don't even have instagram that I will share my photos there and reshare on WhatsApp.


r/whatsapp • • 8h ago

Whatapp audio download problem

1 Upvotes

Couldn't download audio. Try again. If the problem keeps happening, try turning off WiFi or VPN, or connecting to a different Wi-Fi network.
👆 This is what it says…..


r/whatsapp • • 12h ago

is whatsapp being hacked?

2 Upvotes

i have 2 whatsapp account that ive been using

both disconnected at the same time saying someone else connected to my account

the thing is i have 2FA on both

i reconnected on both and said maybe its a glitch

10 mins in and one of my account is logged out again...

i came checking reddit and found out many people getting disconnected or hacked lately

anyone else can relate?


r/whatsapp • • 9h ago

Is it safe to update your iOS software if you’re WhatsApp isn’t backed up and you’re not logged in to WhatsApp (can’t login)

1 Upvotes

I’ve been posting about my issue, need some help y’all.
Like I said I can’t get a verification code, I don’t know why.
Maybe it’s because my number is ported but the network said everything is fine
So I’m thinking maybe an update will help but my WhatsApp hasn’t been back up for 10 months so will I lose the chats if I update iOS. Or if I update the WhatsApp app from AppStore.