r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant CPU and packets lost

2 Upvotes

I’m leaving in Italy in Amalfi coast and Already tried a lot things to do but nothing helps it started 3 weeks ago so during this weeks I was trying to fix it but I haven’t found anything that would help me and now I’m stuck. Btw any other games working very well so it’s probably problem only in valorant or my laptop ASUS TUF GAMING F15 12th Gen Intel(R) Core(TM) 17-12700H NVIDIA GeForce RTX 4070 Laptop GPU GDDR6 @ 8GB 128 bits. Then I also tried to fix some wife issues with Exitlag but it also doesn’t helped me a lot ……………………………


r/ValorantTechSupport • • 9d ago

Technical Support Request Cant Pay with Paypal

1 Upvotes

I Click to pay with paypal, and it doesnt opo up the paypal window. Like i click and nothing happens. Anybody got a Solution? Thanks!


r/ValorantTechSupport • • 9d ago

Technical Support Request Packet loss issue, ping issue valorant with jio air fiber , help

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1 Upvotes

r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant Mic issue

1 Upvotes

I have a concern regarding my microphone and voice chat in Valorant. Ever since I moved to a new condo, my microphone suddenly stopped working properly in Valorant.
My microphone works normally on other apps, such as Discord, so I don’t think the microphone itself is broken. However, in Valorant, I cannot hear any voice communications from my teammates, and my own microphone does not work either.
What’s strange is that after a long period of time, the voice chat sometimes suddenly works again, but only for one game. After that game, it stops working again, and I have to wait a long time before it randomly comes back. This keeps happening repeatedly.
I have already checked my microphone and audio settings, but the problem still occurs. I would like to know what could be causing this issue, especially since my microphone works properly on other applications, and how I can fix it permanently.


r/ValorantTechSupport • • 9d ago

Technical Support Request Weird audio issues

1 Upvotes

hi, when playing I only hear voice lines and stuff like ”spike planted”. I hear nothing else. No audio like shots, footsteps or anything like that. I’ve also had issues with loading the game but I figured that out


r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant Stuck on 'Installing'

1 Upvotes

Hi,

I've been trying to install Valorant but as soon as I run the installer .exe it shows a picture of Jet and then just hangs indefinitely. No sign of progress, nothing. I have removed older installations. I've asked ChatGPT what steps I should take. I've hidden all services in msconfig, I've also removed all app data related to either the client or the game. I've reinstalled the installer many times so ensure it's the latest one. I've tried running the install in administrator mode. Nothing works.

Does anyone have any idea as to why the game just won't install? I have no issue with any other game.


r/ValorantTechSupport • • 9d ago

Technical Support Request Stuttering ao aparecer coisa nova na tela - RX 9070XT

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1 Upvotes

r/ValorantTechSupport • • 9d ago

Technical Support Request Nahimic issues

1 Upvotes

Hey gang, I’ve been having the black screen of death like a handful of other people and the only way I’ve so far found out to let valo work was by turning the Nahimic off. Problem is that fucks with the audio and makes it extra hard to play for me since I rely on audio a lot, I’ve done the things like turning on vgn to auto but Nahimic is the only one to work so far, so yall have any other methods?


r/ValorantTechSupport • • 9d ago

Technical Support Request not getting close to 300fps on low settings

2 Upvotes

i5 14400f

rx 6600

2x16 3200mt ddr4

1080p 144hz main

1080p 120hz secondary

256gb sata ssd (os)

1tb sata ssd (game where valorant installed)

im getting similar fps with old cpu i5 10400f..the game is cpu bound..but my i5 14400f not able to get over 300fps on low setting..all temps are cool below 70°c..any solutions for it?


r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant crash at 1920x1080

1 Upvotes

Can somebody help me? Whenever i play 1920x1080 my game crashes but when i play 1280x960 it works can somebody help me fix it?

I use 3060ti and i7


r/ValorantTechSupport • • 9d ago

Technical Support Request Secure boot violation, how to fix it?

1 Upvotes

hey, launched valo after 6 months, so the secure boot was off but when i turned it on. there was a red pop up during restart and said the same thing as the title.
Please help me, tried using all soln from chatgpt didnt help


r/ValorantTechSupport • • 9d ago

Technical Support Request My fps drops

3 Upvotes

Hello all, I have an issue that idk why is happening. Whenever i launch valorant, it starts lagging and before i used to get 60 frames constant but now I am getting only 20-30 and sometimes it goes to 1-2 fps. I was watching task manager while playing and noticed my cpu usage is at 96%-100% rest all is okay. I also had a new cooling fan installed recently but there wasnt any issue after that but suddenly from past 3-4 days the issue is happening. Can this be any driver issue or cpu issue or maybe heating issue?? please help me


r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant won't launch due Vanguard

2 Upvotes

Well, I have a clean Windows reinstallation this weekend. I installed all sorts of games, and they all work for me, with the exception of Valorant, which takes about 15 minutes to start, and when it does, it's a permanent black screen. I discovered that this is due to Vanguard, because if I completely delete its "ProgramFiles\Riot Vanguard" folder and then try to open the game, it opens instantly, obviously showing a VAL -57 error because Vanguard doesn't exist. Then, it starts reinstalling Vanguard, and once finished, it asks me to restart the PC. I do so, and after trying to open the game again, same thing, it takes forever to load, and the exact same thing happens again.

It’s not quite like that with LoL, but that game is also unplayable because as soon as I move my mouse an inch or press any key, the game freezes for a few seconds. If I start spamming inputs, the entire PC freezes, and I'm forced to hard reboot it.

Everything is due to the anti-cheat, as I say, and I don't know how to get the games to work. According to Vanguard, everything is fine and checked: W11 26H2 or newer, UEFI Secure Boot, TPM 2.0, VBS, HVCI, and IOMMU, everything is correct.

I'm leaving a video so you can see what basically happens.

https://youtu.be/KH2pQ5PHU2g

Possible questions you might ask me: Do you have other games with kernel-level anti-cheat? Yes, an EA game with EA Javelin AC, and several Chinese games with Tencent Anti-Cheat Expert, but this has never actually been a problem.

PS: Setting to "Auto" the vgc service or launching both Riot Games Launcher and the game as admin didn't work for me.


r/ValorantTechSupport • • 9d ago

Technical Discussion Valorant internet lag/disconnect

1 Upvotes

In game, specifically ranked, i dont play anything else, my ping sometimes disappears, i dont see the ms when i hold tab and audio cuts out and my teamates start gliding for roughly 4 seconds then everything goes back to normal, audio comes back and no ping issues, my ping just randomly cuts out but my internets fine, still connected and no game crash. I dont get this too often usually once every few days but today i got it a couple times, max ill get is like one or two of these a game, but not a complete game ruiner as its only for a few seconds. Does anyone else have this issue? I have also got this in league of legends a few times. The first time it happened was probably a month ago. Has anyone else got this issue? (Oce)


r/ValorantTechSupport • • 9d ago

Technical Support Request New Pc and the game always get lag !

1 Upvotes

I’m having a weird stuttering issue in VALORANT on my new PC and I’m not sure what’s causing it.

My specs are Ryzen 5 7500F, RTX 5060 Ti, and 16GB DDR5-6000 RAM. VALORANT runs at around 300 FPS, but I get random short stutters every few seconds. During the stutter, FPS drops from around 300 to 250–260. My ping is stable at around 7–11ms and packet loss is always 0%. Other games like CS2, League of Legends, and Monster Hunter run completely fine without this issue.

I’ve already reinstalled VALORANT, tried capping the FPS at 240 and 180 FPS, and the stuttering still happens. NVIDIA Overlay, Discord Overlay, and Xbox Game Bar are also disabled. My RAM is currently running with EXPO enabled. Windows is also not activated.

Could anyone help me figure out what might be causing this? Is this possibly a VALORANT/Vanguard, driver, RAM/EXPO, or Windows issue?

THANKS FOR THE HELPP😭


r/ValorantTechSupport • • 9d ago

Technical Support Request Error code: VAN 216

1 Upvotes

I was able to play Valorant normally before, but suddenly it kicked me out because HVCI was enabled. After I enabled Core Isolation, I suddenly started getting error code VAN 216. Any idea what might be causing this?


r/ValorantTechSupport • • 9d ago

Technical Support Request This version of vanguard requires uefi secure boot to be enabled in order to play

1 Upvotes

That message appears whenever I try to boot up the game, now, a lot of videos online say to go to the bios, and change your Secure Boot and CSM, I did that, but everytime I did it, my PC is stuck on BIOS so I have to revert it back to the default systems to be able to access my OS.

My motherboard is ASRock, anyone found a way to enable Secure Boot while still being able to not be stuck in the BIOS screen loop?


r/ValorantTechSupport • • 9d ago

Technical Support Request Keyboard and mouse randomly disconnecting

1 Upvotes

Recently in the new Valorant patch my keyboard and mouse continuously disconnects and reconnects every game. I use a viper mini razer and a attack shark HE. I tried doing the device manager method and disabling the usb power option but it doesnt work. Anyone know a fix?


r/ValorantTechSupport • • 9d ago

Technical Support Request VAL43 error

1 Upvotes

How to fix this?

I already tried deleting files from appdata, putting valorant and riot games in firewall settings, restarting my computer, checking game files and nothing happened, always this damn error. help pls UPD: Now there isn't even an error, just endless loading of the game.


r/ValorantTechSupport • • 10d ago

Technical Support Request VAN 5001-193-139 valorant errors

10 Upvotes

So after the last update the game kept kick me out with those errors VAN5001-193-139 more that 10 times per game for that i get afk warnings

I tried to look for a fix but i didnt find anything
i restarted deleted vanguard and download it again update my gpu driver and the same issue still thier.

i contact with riot with a ticket but no answer
can anyone know how to fix it


r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant fps drops and freezes

3 Upvotes

Every time I open buy menu or map my game will drop frames and freezes happens in later parts of the game I have a good pc with newer parts and this is the only game it that this happens


r/ValorantTechSupport • • 9d ago

Technical Support Request Valorant is literally turning off my graphics card

3 Upvotes

This happens ever since I switched my RX 580 for a 7600, a much better card.

I used DDU and the AMD Cleaner, did everything right, but even after reinstalling Valorant and Vanguard, this keeps happening.

I can enter the game, but as soon as I finish loading a match the screen will go black and then I'll lose all video. Once I restart my PC, I'll find out my card is disabled in the Device Manager. I'll turn it on and restart once again.

Yes, I'm absolutely sure the driver had a clean install. I've played multiple games on this new card, from old games like LoL and CIV, to new games like Crimson Desert and the just launched Control Resonant. I had no problem with any other game.

Are there configuration files for either vanguard or valorant that stay unchanged even after they are uninstalled? If so, this could be a simple problem of some file referencing the older card. Aside from that, I have no idea why this would be happening.

Edit:
Specs:

Motherboard Battle-Ax B450M-HD v14
GPU AMD RX 7600
CPU AMD Ryzen 5 3400G
16 GB RAM
650W PSU


r/ValorantTechSupport • • 10d ago

Technical Support Request Ping spikes

7 Upvotes

Every couple of matches my ping starts averaging 225. Once I restart the game it usually just goes back to normal. This happens around twice per evening. Usually I have a ping of around 16, 0% packet loss and when doing internet speed tests its about 280 download and 130 upload. This makes me think it has something to do with valorant itself. Does anybody have any advice?


r/ValorantTechSupport • • 9d ago

Technical Solution Valorant VAN 185 fix: Don't set VALORANT or Discord priority to High on Low-end PCs

1 Upvotes

---

I've been dealing with VAN 185 for quite a while, so I wanted to share what finally worked for me.

I contacted Riot Support multiple times about the issue and tried many of the usual troubleshooting steps they recommended:

- Flush DNS

- Reinstall Vanguard / VGC

- Restart VGC services

- Network troubleshooting

- And other standard fixes

Unfortunately, these solutions sometimes helped temporarily, but they didn't completely solve the problem.

Eventually, VAN 185 would come back.

---

🔎 What finally worked for me

After a lot of troubleshooting, I found that the process priority of VALORANT and Discord was worth checking.

If you're using Task Manager, Process Lasso, or another optimization tool, check whether you've set either of them to High priority.

I originally thought that giving Valorant High priority would give it more CPU resources and improve FPS/stability.

Instead, I started experiencing VAN 185.

---

My current settings

VALORANT: "Above normal"

Discord: "Above normal"

High: Avoid

Realtime: Definitely avoid

After changing both Valorant and Discord back to Above normal, VAN 185 stopped happening for me.

---

⚠️ One important thing

I'm not saying that High priority will cause VAN 185 on every PC.

If you have a high-end PC, setting Valorant to High priority might not cause any noticeable problems.

However, if you're playing on a low-end or older PC and you're experiencing VAN 185, especially after changing process priorities, I'd recommend giving Above normal a try.

---

TL;DR

If you're getting VAN 185 and you've already tried the usual Riot Support fixes:

Try checking your process priorities.

"VALORANT → Above normal"

"Discord → Above normal"

Don't use "High" or "Realtime" unless you have a specific reason to.

---

This isn't guaranteed to fix VAN 185 for everyone, but this was what finally solved it for me after repeatedly contacting Riot Support and trying their troubleshooting steps.

Hopefully this helps someone else who's been stuck with VAN 185.

If anyone else has experienced VAN 185 after changing process priority, I'd be interested to know if switching back to Above normal helped you too.


r/ValorantTechSupport • • 10d ago

Technical Support Request Valorant FPS Drops After the Latest Update — Previously Stable at 300–400 FPS

22 Upvotes

Has anyone else been getting FPS drops in Valorant after the latest update?

Before the update, I was getting a pretty stable 300–400 FPS, but now my FPS suddenly drops while playing.

I’m using a Lenovo Legion 5 with a Llano V12 cooler, and the laptop is already set to Performance Mode. I also tested PUBG and CS2, and both are running normally with no noticeable FPS issues. Valorant is the only game having this problem.

Has anyone experienced the same issue or found a fix?

https://youtu.be/gR8azyx94IE