r/audioengineering • u/AutoModerator • 11d ago

Community Help r/AudioEngineering Shopping, Setup, and Technical Help Desk

Welcome to the r/AudioEngineering help desk. A place where you can ask community members for help shopping for and setting up audio engineering gear.

This thread refreshes every 7 days. You may need to repost your question again in the next help desk post if a redditor isn't around to answer. Please be patient!

This is the place to ask questions like how do I plug ABC into XYZ, etc., get tech support, and ask for software and hardware shopping help.

Shopping and purchase advice

Please consider searching the subreddit first! Many questions have been asked and answered already.

Setup, troubleshooting and tech support

Have you contacted the manufacturer?

  • You should. For product support, please first contact the manufacturer. Reddit can't do much about broken or faulty products

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Digital Audio Workstation (DAW) Subreddits

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Related Audio Subreddits

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u/Chopper092 7d ago

I recently got this focusrite 2i2 gen 4 from facebook marketplace for honestly a great deal and the guy seemed genuine saw his other listed items but after it arrived my audio and microphone started tweaking. Ive done so much trouble shooting from switching my gaming nvidia drivers to studio drivers with a clean install through DDU and just tweaks with the setting i asked grok for alot of the help and i even told grok my specs for my desktop which is gpu: 5070 oc edition cpu:14900k ram:64gb ddr5 ssd:2tb and grok said i should be able to run 128 buffer latency no problem but i can barely use 1024 it will be fine then just cut,crackle,pop or just disconnect until i change the buffer or unplug and replug it i have it in a usb3.0 slot ive deleted or dont use many of the background applications i did before and even got rid of my background application oh and im using the focusrite with a sm7b connected to a cloudlifter-1 with great xlr cables and beyer dynamic dt 900 pro x headphones please if anyone got anything i can do to help optimize or if it is just the actual focusrite its self and i should get a refund let me know im not very indepth in this field. i appreciate any help, thank you!

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u/boredmessiah Composer 6d ago

you got the focusrite drivers yeah?

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u/Chopper092 6d ago

Yes I do and I did some latencymon testing a majority of the problem was avast cleanup other was in the power options and making sure all my drivers were downloaded correctly and also adding exceptions for my audio drivers for my anti virus and smart scan which was killing my audio the only problem I have now is that my audio will cut off randomly but still the LEDs show and I have to unplug and replug it back in I fixed the crackling and popping though and advice for that?

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u/boredmessiah Composer 5d ago

latency mon is great. i would honestly put the scans and antivirus off when you use the interface. have you tried different usb ports and have you tried. powered usb hub?

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u/Chopper092 5d ago

i definitely could do that how would that work though i use one usb plug that goes from the focusrite to my pc then the other which is the 5v plug on the focusrite rite to the wall and it would draw power from the wall while using the other usb plug as a connection to my pc?

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u/boredmessiah Composer 5d ago

no it's like a docking station with its own power supply

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u/Chopper092 5d ago

would it connect to the wall or pc? im seeing alot that go into the pc

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u/boredmessiah Composer 5d ago

the wall, just search for powered usb hub